For Probate and bereavement-clearance services
A bereavement-clearance call is rarely just a list of items. A family may be making difficult decisions, working from another area or trying to understand how to begin. Ziverly can offer a patient first response and gather the property, agreed contact and broad request without rushing anyone or assuming authority over the home or its contents.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are working through an agreed clearance when an executor's relative calls about another property. Ziverly can record who is calling, their stated role, the property area, whether access and authority are still being arranged, the broad contents and a considerate time to speak. It does not verify probate authority, value belongings, accept hazardous waste or tell the family what should be kept.
Where Ziverly can help
Callers may pause, change their mind or need other family members before they can describe what help they want.
The person making contact may not be the executor, property owner or person who can instruct work.
Personal papers, valuables, reusable items, ordinary waste and hazardous materials should not be treated as one undifferentiated clearance.
What a better handover can change
Let the family explain the situation at their own pace without turning grief into a transactional checklist.
See who called, the role they describe, which property is involved and what still needs to be established.
Add a viewing time, document request or named contact so Ziverly can use that permitted context if the caller returns.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review who called, the role they described, the property, access position, broad contents and preferred time for a considerate response.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved viewing, document or named-contact note so Ziverly can give the family continuity without revealing private details to the wrong person.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
With PIN protection and appropriate permissions, hear which clearance enquiries await authority checks, a viewing or response and update their status.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Anyone transporting controlled waste as part of a business generally needs the appropriate waste-carrier registration and must follow duty-of-care rules.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record the role the caller describes, while your own checks determine who can instruct the work.
No. Ziverly can note that items may need separate attention, but it does not provide valuations or disposal decisions.
No. It gathers the broad contents while waste classification, hazardous material and disposal routes remain with appropriately authorised people.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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