Tradespeople and home-service teams

Keep doing the work. Give each caller a proper welcome.

A roofer on scaffolding, a cleaner between rooms and a surveyor inside a loft cannot always reach the phone. Ziverly can welcome the caller, gather the details you choose and keep the call ready for your next step when your hands are free.

Start with the kind of work you do and see how a calmer first response could fit around your day.

Find the work closest to yours

One ordinary working day

The call arrives at exactly the wrong moment.

You are concentrating on the job. The customer is waiting. Your gloves are dusty, wet or simply nowhere near the phone. Letting it ring feels risky; stopping feels worse.

Ziverly gives the caller a calm welcome and keeps the useful details together. You can receive an alert, review the call in the app and add context for the next conversation without stopping the job in front of you.

When the phone competes with the work

Your caller can feel looked after without pulling you away.

Ziverly fits the moments when answering immediately would mean interrupting a job, a journey, a customer or the concentration your work needs.

Working on site

Let callers explain what they need while you stay safely focused, then check the summary by email, SMS or in the app where enabled.

Serving someone in person

Give the person in front of you your full attention while the next caller receives a warm, courteous response.

Moving between appointments

Capture the reason for each call without taking notes while travelling, then use open-call reminders so the follow-up does not disappear into a busy day.

Sharing follow-up across a team

Keep names, needs, status, priority and next steps together so the right person can pick up the conversation with confidence.

Support, not impersonation

Your expertise stays at the centre.

Ziverly does not pretend to carry out your trade, give regulated advice or promise work on your behalf. It helps welcome the caller, collect the information you choose and prepare a useful handover.

See the people behind the help

Meet Navi, Mira, the Heavenly Hosts and the available Power-Ups that bring guidance, clarity and careful checks to Ziverly.

Meet the Ziverly team

You stay in control

Ziverly can help before, during and after the call.

You decide when calls are diverted, how you want to hear about them and what should remain visible until the follow-up is complete.

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Whether it is a new enquiry, a booking question or an existing customer checking progress, the useful details can be waiting in Ziverly before you are free.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Leave an agreed price, arrival update, callback window or another question for Ziverly to use as context if that known caller rings again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Call your AI receptionist to hear open-call summaries, find a particular call and update its status or priority after confirming the change.

Start with your own working day

Begin with the calls you wish you could answer.

Create your account free and look around before deciding when you want Ziverly to handle a call. No monthly or annual plan is required, there is no fixed-term commitment and you add pay-as-you-go credit only when you are ready.