For tradespeople and home-service teams

You take care of the job. Ziverly can take care of the first hello.

When you are on site, driving between jobs or helping the customer in front of you, Ziverly can welcome the next caller, ask the questions you choose and help keep the enquiry clear until you have dealt with it.

Find your kind of work Create your account

Start with the work you do

What kind of work fills your day?

Search for a trade, task or service, or look through the options below to find the one that feels closest to your business.

A useful first conversation

What would you want to know before calling back?

The right details depend on the work. A plumber may need to know whether water is escaping, while a cleaner may need the property size, condition and preferred timing. You choose what Ziverly asks and what must always wait for your judgement.

When your hands are free

Return to more than a mystery number.

See who called, why they need you, where the work is and what they have already explained.

You can decide whether to call, message, arrange the next step or leave the enquiry there. If it remains open, reminders and call notes can keep it from being lost in the next busy day.

From first ring to finished follow-up

More than answering. A clearer way to keep the whole enquiry moving.

You choose when Ziverly answers, where you see the details and what should be available if the caller gets back to you before you get back to them.

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    A postcode, fault description, access detail or preferred time can be waiting with the caller’s summary instead of disappearing into a missed-call notification.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the quotation, arrival update, callback window or extra question that matters to your work, so Ziverly has useful context if that known customer rings again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Call your AI receptionist to hear which enquiries remain open, look up a call and update its status or priority when Owner Voice Access is enabled.

Begin with one interruption

Start with the calls that are hardest to answer well.

If your business provides several services, choose the work that brings the calls you most want help handling. Creating an account is free, so you can look around before adding credit or diverting a call.

No monthly or annual plan is required and there is no fixed-term commitment. Add pay-as-you-go credit only when you are ready.

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