Base cost per call
A small connection cost when a call is handled.
Current service rates
Simple pay-as-you-go call cover.
Top up with credits, use Ziverly when calls need covering, and keep your costs tied to actual handled usage.
Call cost per second
Pay only for handled call time.
Cost per SMS
Used for SMS call alerts if you enable them.
Introductory welcome bonus
Your first top-up goes further.
Sign up through the welcome link and receive a 50% bonus on your first qualifying top-up. Built-in package bonuses still apply where shown.
£5 top-up
£7.50
usable credit after bonuses
+ £2.50 welcome bonus
Pay £5 + VAT
Payment total: £6 including VAT where applicable.
£10 top-up
£15
usable credit after bonuses
+ £5 welcome bonus
Pay £10 + VAT
Payment total: £12 including VAT where applicable.
£25 top-up
£37.50
usable credit after bonuses
+ £12.50 welcome bonus
Pay £25 + VAT
Payment total: £30 including VAT where applicable.
£50 top-up
£75
usable credit after bonuses
+ £25 welcome bonus
Pay £50 + VAT
Payment total: £60 including VAT where applicable.
£100 top-up
£155.26
usable credit after bonuses
+ £50 welcome bonus
+ £5.26 package bonus
Pay £100 + VAT
Payment total: £120 including VAT where applicable.
£250 top-up
£402.78
usable credit after bonuses
+ £125 welcome bonus
+ £27.78 package bonus
Pay £250 + VAT
Payment total: £300 including VAT where applicable.
£500 top-up
£916.67
usable credit after bonuses
+ £250 welcome bonus
+ £166.67 package bonus
Pay £500 + VAT
Payment total: £600 including VAT where applicable.
£750 top-up
£1,528.84
usable credit after bonuses
+ £375 welcome bonus
+ £403.84 package bonus
Pay £750 + VAT
Payment total: £900 including VAT where applicable.
£1,000 top-up
£2,500
usable credit after bonuses
+ £500 welcome bonus
+ £1,000 package bonus
Pay £1,000 + VAT
Payment total: £1,200 including VAT where applicable.
Example: a £5 first top-up gives £7.50 usable credit. A £1,000 first top-up gives £2,500 usable credit when the welcome bonus and package bonus are both applied.
Meet the team behind the receptionist
A helpful team, each with a part to play.
Behind Ziverly’s AI receptionist is a wider team of AI Helpers. Their roles range from customer care, practical paperwork and finance to creative work, community partnerships, training, thoughtful research, team culture and technical guidance.
Leadership & Spirit
8 team members
Heavenly Hosts
4 team members
Calls & Communications
11 team members
Customer Care
10 team members
Reputation & Reviews
5 team members
Community & Partnerships
5 team members
Wellbeing & Culture
4 team members
Office & Documentation
9 team members
Training & Knowledge
4 team members
Field Operations
9 team members
Finance & Payments
7 team members
Marketing & Outreach
13 team members
Creative & Content Labs
6 team members
Email & SMS Campaigns
3 team members
Insights & Intelligence
7 team members
Innovation & Research Lab
4 team members
Integrations & Automation
5 team members
Technical Support & Infrastructure
5 team members
Power-Ups
10 team members
What Ziverly does
A smarter front desk without hiring one full-time.
From first call to follow-up, Ziverly helps you sound professional, stay organised and avoid losing good enquiries to voicemail.
AI call handling
You choose which supported calls reach Ziverly. It answers in a friendly, professional way and captures the reason for the call when you cannot pick up.
Call recordings and transcripts
Review what was said, check the transcript and avoid trying to decode a rushed voicemail left next to a cement mixer.
Useful summaries
Names, numbers, topics, mood, next steps and action points become clear call details with status and priority you can follow up from.
Contacts and CRM notes
Keep customer details and call history together. Add AI-facing context for a known caller’s next conversation while private internal notes stay private.
Pay-as-you-go credits
Create an account free and top up only when you are ready. No monthly or annual plan is required and there is no fixed-term commitment.
Teams and organisations
Invite staff, share business knowledge and let the right people see the right calls and contacts.
Built for busy working days
For the calls that arrive when your hands are full.
New customers rarely ring at a convenient moment. They ring when you are on a job, serving someone at the counter, dealing with suppliers, travelling between appointments or finally trying to eat lunch.
Ziverly catches the call, records the details and gives you a clear summary so you can follow up properly.
Tradespeople
Electricians, plumbers, builders, decorators, gardeners and cleaners who need control over diverted calls and a clear way to keep follow-up moving.
Home-service teams
Small teams that need call details, status, notes and next steps kept together while staff are out on jobs or helping existing customers.
Local shops and cafés
A calm way to catch booking, catering, stock or opening-time questions and keep the right follow-up visible without pulling staff away from customers.
Independent professionals
Consultants, mobile services and growing businesses that want a polished first response and organised follow-up without hiring a full-time receptionist.
How it works
From missed call to captured opportunity.
Set up the basics, send the right calls to Ziverly and follow up from clear notes instead of half-heard voicemail.
Step 1
Create your account
Register free through the welcome link on this page, look around and add credit when you are ready so the first top-up bonus can be applied.
Step 2
Tell Ziverly about the business
Add your services, website, opening hours, preferred tone and the details your AI needs to answer well.
Step 3
Choose when calls reach Ziverly
Choose when supported calls divert to Ziverly, then use alerts, summaries, status, notes and open-call reminders to keep the follow-up moving.
Quick answers
Before the next call comes in.
How does the 50% welcome bonus work?
New businesses that sign up through the welcome link receive a 50% bonus on their first qualifying top-up. Built-in package bonuses still apply where shown.
Is VAT included?
Credit package prices are shown before VAT. VAT is added at payment where applicable.
Is this only for tradespeople?
No. Trades are a strong fit because missed calls are expensive, but Ziverly also suits local shops, cafés, home-service teams and independent professionals.
Does Ziverly replace customer service?
No. Ziverly answers the calls you choose, gathers the useful details and helps you keep follow-up visible. It supports your service; it does not pretend to be you.
Where do I manage calls and credits?
Everything is managed in the Ziverly app, including calls, transcripts, status, priority, AI-facing notes, private notes, contacts, credits, teams and organisation settings.
Can I start small?
Yes. Creating an account is free, no monthly or annual plan is required and there is no fixed-term commitment. Add a small credit top-up only when you are ready for Ziverly to handle calls.
Ready when you cannot answer
Start with 50% extra credit on your first top-up.
Create your account through the welcome link, top up with credits and let Ziverly start catching the calls you would otherwise miss.