For Deep-cleaning services
A deep-cleaning call usually comes with a reason: a move, a long-overdue reset, building dust or a home that needs more attention than a regular clean. Ziverly can help the caller explain the property and priorities without embarrassment, leaving you to decide whether the work, products and timing are suitable.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are working through a kitchen clean when a tenant rings about an empty flat before handover. Ziverly can capture the property size, rooms and appliances involved, current condition in the caller's own words, access, hoped-for date and whether there are pets or known specialist hazards. It does not confirm availability, price or that ordinary deep cleaning is suitable for contamination or dangerous materials.
Where Ziverly can help
An end-of-tenancy reset, post-building dust and a heavily used kitchen can involve very different time, equipment and expectations.
A calm first conversation helps people share useful facts without feeling judged or pushed to minimise the work.
Gloves, chemicals, wet surfaces and equipment make it difficult to answer a detailed enquiry properly.
What a better handover can change
Receive the property, priorities, condition, access and target date as one organised enquiry.
Use your approved wording for hazardous waste, bodily fluids, mould, needles or other work needing a separate assessment.
Keep the call at the right status and include it in configured daily or weekly open-call email summaries until you have dealt with it.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
See the property size, rooms, reason for cleaning, stated condition, access, pets or known hazards and preferred date in one place.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved assessment question, availability update or proposed next conversation so Ziverly can use it for that caller if they return.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
After verifying your PIN, hear which deep-cleaning enquiries remain open and update their status or priority once the equipment is packed away.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
No trade-specific statutory licence; COSHH, safe work at height, electrical safety and waste duties apply according to methods and products used.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can gather the property and condition described, while you decide whether a visit, photographs or further questions are needed.
No. Ziverly follows the boundaries you approve and leaves suitability, methods and specialist controls entirely with you.
It can record the customer's preferred date, but only you can confirm availability and accept the work.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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