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For Residential project managers

AI call handling for
Residential project managers.

A substantial home project can produce calls from homeowners, designers, contractors and consultants before anyone has a complete picture. Ziverly can establish who is calling, which project they mean and what decision or conversation is needed while you focus on the programme, people and risks already under your management.

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A familiar moment

The prospective client with drawings and a moving start date

You are chairing a progress meeting when a homeowner calls about managing a major refurbishment. They have planning drawings, several quotations and concerns about sequencing, but no formal project-management appointment. Ziverly can capture the property, project stage, proposed scope, consultant and contractor position, broad programme, people involved and requested discussion without giving procurement advice, reviewing professional work or implying that you have authority over the project.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Every caller sees a different part

The homeowner, architect, structural engineer and contractor may describe the same project through different priorities and documents.

Authority must be explicit

An introductory enquiry is not an appointment and does not give you power to instruct, approve cost or speak for the client.

Long decisions create loose ends

Documents, budgets, procurement routes and programme discussions can span several calls before both sides decide whether the fit is right.

What a better handover can change

Less interruption.
More useful context.

The project stage is visible

Know whether the customer is forming a team, tendering, preparing to start or already facing delivery difficulties.

People and documents stay connected

Review the known consultants, contractors, drawings, decisions and preferred contact route before your first detailed meeting.

Open conversations remain managed

Use priorities, statuses and reminders so a promising engagement does not disappear beneath live-project communications.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    See the property, project stage, scope, programme, consultants, contractors, available documents, people involved and requested discussion before responding.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved meeting, document request, scope discussion or decision date so Ziverly can keep the prospective client’s next call current.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Hear which project-management enquiries await documents, a meeting, scope clarification or your decision and update their status securely by phone.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No general licence; appointment, authority, procurement role, CDM duties and professional indemnity should be explicit.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly advise the caller how to procure the work?

No. It can capture the current approach and questions, while procurement and professional advice remain with the appropriately appointed people.

Can it instruct a consultant or contractor?

No. Ziverly does not create authority, issue instructions or approve decisions on your behalf.

Can it confirm that you will manage the project?

No. It gathers the enquiry and explains your approved process, while fit, appointment, scope and terms remain for you to agree.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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