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For Tree surgeons

AI call handling for
Tree surgeons.

A tree enquiry may concern routine pruning, a branch over a roof or sudden damage after poor weather. The caller can describe what they see, but safe access, tree condition and permissions need professional judgement. Ziverly can collect a useful first account while your attention remains on the team, equipment and site in front of you.

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A familiar moment

The branch over the conservatory

You are supervising a dismantle when a homeowner calls about a large branch that has moved in the wind above their conservatory. Ziverly can capture the general location, tree position, what the caller has observed from a safe place, nearby buildings, roads or cables, access and contact details. It follows your urgent wording where immediate danger is described and never asks the caller to approach, climb, cut or decide whether the tree is safe.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Concern and actual risk are not the same

A dramatic photograph may not establish condition, while a brief description can also understate a serious hazard.

Your work demands constant awareness

Climbing, rigging, machinery and ground-team coordination leave no sensible room for an unrelated phone call.

Permissions can affect the next step

Protected trees, conservation areas, ownership and wildlife considerations need checking rather than assumptions from the caller.

What a better handover can change

Less interruption.
More useful context.

Safe observations captured first

Receive what the caller can see from a safe position, where the tree stands and what lies nearby without encouraging investigation.

Urgent descriptions stand out

Use priorities and approved escalation wording for reported damage near people, property, roads or services.

Permissions remain on the checklist

Keep ownership, protected-tree questions, access and photographs visible for your own review before work is discussed.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the tree’s location, reported change, nearby people, property, roads or cables, safe access and any permission information the caller already has.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved inspection window, permission question, quotation update or next contact so Ziverly has the latest position for that homeowner.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Hear which tree enquiries are marked urgent, awaiting photographs, permission checks or a response and update their status after returning safely to the ground.

    When enabled, Ziverly can provide current conditions locally and a short forecast for your configured local area as planning context. Climbing, rigging, equipment use and every safety decision remain entirely with competent people.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Check tree preservation orders, conservation-area notification, wildlife protections and permissions before work; chainsaw and climbing competence is safety-critical.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say whether a tree is dangerous?

No. It records safe observations and follows your urgent wording, while condition and risk assessment remain with competent people.

Will it tell the caller to inspect the tree more closely?

No. Ziverly does not encourage anyone to approach, climb or work on a tree to provide more information.

Can it confirm that permission is not needed?

No. Ownership, protected status, conservation rules and wildlife considerations require the checks your business follows.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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