For Manual-gate installers
A gate enquiry often combines everyday access with appearance, boundaries and how the entrance is used. Ziverly can gather the opening, existing arrangement and customer priorities while you continue setting posts, hanging a leaf or finishing another entrance without interruption.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are checking a newly installed pair of gates when a homeowner calls about replacing a narrow side gate. Ziverly can capture the gate's purpose, approximate opening if volunteered, preferred material, current posts or walls, access, pets or children mentioned and the look the customer has in mind. It does not judge support, security, boundary ownership or product suitability.
Where Ziverly can help
Ground levels, swing space, posts, walls, latches and everyday traffic all matter beyond the opening width.
Keeping a dog in, giving children a barrier and controlling access are distinct priorities that need your own discussion.
Heavy components and accurate clearances make it difficult to give a new caller the attention they deserve.
What a better handover can change
Understand why the household wants the gate and which entrance is involved before discussing materials or details.
See what the caller knows about posts, walls, ground and access while leaving the actual assessment to you.
Add an approved visit, measurement request or finish discussion so a returning caller receives the right update.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the entrance, gate purpose, approximate opening, current supports, preferred material and access before deciding the next step.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved survey time, measurement request or finish choice so Ziverly can reflect your latest position if the homeowner returns.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
Use PIN-protected Owner Voice Access to hear which gate enquiries await a visit, choice or response and change their status after the installation day.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
No trade-specific UK statutory licence identified; normal consumer, health and safety, insurance and contract obligations still apply.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record what is present, while condition, support and installation decisions require your inspection.
No. Ziverly can note the customer's priorities but does not make security or performance guarantees.
It can note that the caller is interested in automation, but electrical, machinery-safety and product decisions stay with the appropriate specialist.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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