For Mirror installers and repairers
A mirror call can concern a large new feature, a bathroom fitting, an existing frame or damaged glass that needs careful attention. Ziverly can collect the location, dimensions offered and access details without encouraging the caller to handle broken material or guessing how anything should be fixed.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are positioning a mirror with a colleague when another customer rings about a large piece for a stairwell wall. Ziverly can gather the room, approximate size, framed or unframed preference, wall information the caller already knows, delivery access and timing. It does not select fixings, assess the supporting surface or tell anyone to move damaged glass.
Where Ziverly can help
Weight, backing, wall construction, edge finish, location and the route into the property can all change the work.
A caller may want immediate instructions when the safest next step depends on conditions you cannot inspect remotely.
Lifting, positioning and protecting finished surfaces require steady attention from everyone involved.
What a better handover can change
See whether the customer needs a new installation, repair discussion or safe removal assessment before you respond.
Keep stairs, doorways, parking and room location with the enquiry so difficult delivery routes are not discovered late.
Record a measurement visit, design question or price for that person and let Ziverly use it if they ring again.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
See the room, approximate dimensions, framed or unframed preference, reported damage and access route before returning the call.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved measurement visit, finish choice or price so Ziverly can give that caller the latest context without choosing a fixing method.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
After PIN verification, hear which mirror enquiries await measurements, product choices or responses and update their status or priority.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Replacement windows and external doors may be notifiable; FENSA, CERTASS or another authorised self-certification scheme can certify eligible work in England and Wales.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can note what the caller says about the wall, but the fixing method follows your own inspection and competent judgement.
No. Ziverly follows the safety wording you approve and does not encourage a caller to move, dismantle or touch damaged glass.
No. It can record approximate measurements, while you decide what further details and checks are needed before pricing.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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