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For Registered building control approvers

AI call handling for
Registered building control approvers.

A homeowner or project professional may call building control at the design stage, after work has started or when an inspection is being discussed. Ziverly can gather the project, location, documents and current stage while your inspectors are on site, without giving a compliance opinion or implying that an appointment has been accepted.

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A familiar moment

The extension project preparing for its first inspection stage

Your inspector is on another site when a builder calls about a domestic extension whose drawings have been prepared and work is approaching a stated inspection point. Ziverly can record the caller's stated role and authority, property, local authority area, project description, present stage, plans, calculations, notices or reference information already held, designer, engineer, builder and client contacts in broad terms, proposed timing and preferred contact. It does not determine whether the service can act, interpret legislation, plans or notices, advise which application or inspection is required, approve work, issue a compliance verdict or certificate, accept an appointment, confirm an inspection, quote or promise a regulatory outcome. An unsafe structure, fire, gas, electrical danger or other emergency needs the appropriate emergency and competent route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Jurisdiction and appointment matter

Location, project route and existing building-control involvement need to be clear before the enquiry can progress.

A requested inspection is not confirmed

Stage and preferred timing can be recorded without implying that attendance or approval has been agreed.

Site inspection needs full attention

Incoming project calls can be organised without interrupting observations and records at the current property.

What a better handover can change

Less interruption.
More useful context.

The project stage is clear

Review property, caller role, work description, documents, professional team, reference context and requested timing.

No regulatory decision is implied

Your approved wording can keep jurisdiction, applications, inspections, approval and certification with authorised staff.

Your document request can persist

Add the approved plan, calculation, notice or reference question for that known project contact's next call.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller role, property and authority area, project, current stage, documents, reference context, professional team and requested contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved plan, calculation, notice or reference question so Ziverly can use it without implying approval or appointment.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current inspection notes and regulatory records are secure, verify your PIN to hear which building-control enquiries await evidence or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

In England, private providers must be registered building control approvers and individual inspectors are regulated; arrangements differ across UK nations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say whether the approver can take a project?

No. Jurisdiction, conflicts, registration and appointment checks remain with authorised staff.

Will it confirm an inspection date or approve work?

No. It records the request but cannot arrange attendance, approve work or issue certification.

Can it interpret Building Regulations or project documents?

No. It gives no legal, technical or compliance opinion.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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