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For Domestic SAP assessors

AI call handling for
Domestic SAP assessors.

An SAP enquiry may come from a homeowner, architect or builder working on a new dwelling, conversion or extension. Ziverly can gather the project, drawings and required stage while you are calculating or reviewing another assessment, without predicting a rating or presenting the project as compliant.

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A familiar moment

The extension design approaching a building-control submission

You are checking construction inputs when a designer calls about energy calculations for a substantial home extension. Ziverly can record the caller's role and authority, property, project type and stage, plans, specifications and previous energy documents available, building-control or design-team context, intended output as described, target timing and preferred contact. It does not choose the required assessment, interpret drawings or regulations, calculate or predict a rating, advise design changes, confirm that information is complete, lodge an assessment, issue a compliance verdict, accept the instruction, quote or promise delivery. Immediate building, fire, gas or electrical danger belongs with the appropriate urgent route rather than assessment intake.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The project stage changes the required evidence

Design, as-built and alteration enquiries may involve different plans, specifications, tests and professional contacts.

An early estimate is not a lodged result

Goals and available information can be recorded without implying a rating, certificate or compliance outcome.

Calculation work needs uninterrupted focus

A new project can be welcomed while you continue checking dimensions, constructions, systems and evidence elsewhere.

What a better handover can change

Less interruption.
More useful context.

The assessment brief is organised

Review caller role, property, project type, stage, plans, specifications, existing documents and desired timing.

No result is promised

Your approved process can keep methodology, evidence, ratings, lodgement and compliance with authorised assessment.

The document question follows the project

Add the plan, specification or test-result detail you need for that known caller's next conversation.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    See the caller role, property, project stage, plans, specifications, existing energy documents and desired timing in a clear summary.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved plan, specification or test-result question so Ziverly can use it if the designer or homeowner calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current calculations and project data are secure, verify your PIN to hear which SAP enquiries still need evidence or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Calculations used for compliance must be produced and lodged through the applicable approved energy-assessment framework.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly predict the SAP rating?

No. It gathers the project and available evidence; calculations and results remain with the qualified assessor.

Will it decide which documents are sufficient?

No. Completeness, methodology and evidence requirements must be reviewed by your practice against the actual project.

Can it confirm compliance or lodge an assessment?

No. Compliance conclusions, lodgement, fees, acceptance and delivery remain with authorised people and you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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