For Domestic asbestos surveyors
An asbestos-survey enquiry often follows a planned refurbishment, a property purchase or the discovery of an unfamiliar material. Ziverly can calmly gather the property and project context while you continue another survey, without identifying asbestos from a description or encouraging anyone to disturb the material.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are completing survey notes when a homeowner rings before altering an older property. Ziverly can capture the property type and approximate age, areas involved, planned work, materials of concern in the caller's own words, whether anything has been disturbed, existing reports and timing. It does not identify asbestos, advise sampling or disturbance, select the survey type or imply that surveying includes removal.
Where Ziverly can help
A photograph, colour, texture or building age may inform a conversation but cannot confirm the material.
Routine management, purchase due diligence, refurbishment and demolition contexts can require different professional consideration.
The first response should never encourage cutting, scraping, drilling, breaking or collecting a sample.
What a better handover can change
Review the building, relevant areas, planned work, timing and any existing reports before responding.
Keep the caller's observation in their own words without Ziverly labelling or ruling out asbestos.
Add a document request, survey discussion or access note for that known caller without creating a removal expectation.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the property type and age, areas involved, planned work, caller-observed materials, disturbance status, existing reports and timing.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved document request, survey discussion or safe access note so Ziverly has your latest context if the homeowner returns.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
Use PIN-protected Owner Voice Access to hear which asbestos-survey enquiries await plans, documents or a response and update their status.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Surveyors must be competent under asbestos law and use suitable accredited laboratories; asbestos removal is separately controlled and excluded here.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record what the caller has observed, while identification and sampling require the appropriate professional process.
No. Ziverly does not advise anyone to disturb, cut, drill or collect potentially hazardous material.
No. A survey enquiry does not confirm removal work. Any later action depends on the findings, competent advice and the customer's separate decisions.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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