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For Unpacking and home-settling services

AI call handling for
Unpacking and home-settling services.

An unpacking enquiry often arrives when a household is surrounded by boxes and trying to make essential rooms usable first. Ziverly can gather the property, priorities and access while you are settling another home, without taking custody or deciding what should be assembled, stored or discarded.

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A familiar moment

The family arriving on Friday with the kitchen and children's rooms needed first

You are organising another household's cupboards when a family member calls about help after a long-distance move. Ziverly can capture origin of the enquiry and caller's stated authority, destination property, move and access dates, occupancy, room count and priority rooms, approximate box and item volume as described without confirming it, fragile, valuable, sentimental, confidential or unusual belongings mentioned, kitchen, wardrobe, linen, children's room, home-office or accessibility priorities, mover, storage, cleaner, organiser or installer involvement, stairs, lifts, parking, keys through a later secure process, pets and preferred timing. It does not verify authority, inventory or condition, open sealed or restricted items, handle cash, jewellery, medicines, legal papers, passwords, weapons, hazardous goods or valuables without an agreed controlled process, decide where possessions belong, discard, donate or sell anything, assemble furniture or connect appliances, accept keys or custody, calculate staffing or time, quote, book or promise completion. Damaged utilities, gas smell, fire, unsafe electrics, structural danger, hazardous substances or immediate welfare concerns need the appropriate urgent route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The household needs an order of priority

Essential rooms, work, school and accessibility can matter more than unpacking every box at once.

Possessions carry different responsibilities

Valuables, medicines, documents and sentimental items need boundaries before hands-on work begins.

Another home deserves careful handling

A future client can be welcomed without distracting you from belongings already entrusted to your care.

What a better handover can change

Less interruption.
More useful context.

The first-day priorities are clear

See which rooms and routines the household needs working first.

Sensitive belongings stand out early

Keep caller-mentioned valuables, medicines and documents visible without accepting custody.

Your approved preparation can persist

Add a room-priority, box-label or access-information request for that known household.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller and stated authority, destination, move and access dates, occupancy, rooms and priorities, described volume, sensitive items, other providers, stairs, lifts, parking, pets and preferred timing.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved room-priority, box-label or access-information request so Ziverly can use your latest preparation note if that household returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After securing the belongings in your current care, verify your PIN to hear which settling-in enquiries await priorities, access details, a visit decision or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No licence; key control, breakage, disposal authority, product assembly boundaries, confidentiality and insurance should be defined.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide where belongings should go?

No. Placement, organisation and household decisions remain part of your agreed work with the client.

Will it confirm that furniture or appliances can be assembled?

No. Assembly, connections, condition and competence boundaries need to be agreed separately.

Can it accept keys or take custody of valuables?

No. Access, keys, custody and sensitive items remain within your secure process.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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