Get in touch

For Tenant-find services

AI call handling for
Tenant-find services.

A tenant-find enquiry can begin with a landlord preparing a property or an applicant trying to understand whether a home may suit them. Ziverly can identify the caller, property and stage while you are conducting a viewing or checking another application, without arranging appointments, carrying out referencing or choosing a tenant.

Create your free account Try your own numbers ↓

A familiar moment

The landlord preparing a flat for its next tenancy

You are meeting applicants elsewhere when a landlord calls about finding a tenant for a flat. Ziverly can capture the caller's stated role, property type and location, present occupancy, anticipated availability, broad condition and work under way, furnishings, compliance documents mentioned, access, desired service, existing advertising, other owners or agents and preferred contact. Applicant calls can retain property interest and broad practical questions without collecting unnecessary sensitive information. It does not establish ownership, advise on rent or tenancy law, market the property, arrange a viewing, collect holding money, complete right-to-rent or affordability checks, reference or select an applicant, grant access or accept an instruction.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Landlord and applicant calls need separate permissions

Property instructions, viewing questions and personal application information cannot be treated as one conversation.

Readiness needs proper verification

Condition, documents, authority and availability require your checks before marketing begins.

Viewings and application work demand attention

A new landlord enquiry still needs a professional welcome while you focus on people already in your process.

What a better handover can change

Less interruption.
More useful context.

Caller role and property stage are clear

Review whether the call concerns a possible instruction, property readiness or applicant interest.

Sensitive information stays proportionate

Keep the introductory call useful without attempting formal referencing or collecting financial detail.

Your approved response can persist

Add a property discussion, document request or viewing response for that known caller without creating an appointment.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the caller's role, property, occupancy, anticipated availability, condition, work under way, furnishings, stated documents, access, desired service, advertising and other agents.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved property discussion, document request or viewing response so Ziverly can use accurate context if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After PIN and permission checks, hear only the landlord and applicant enquiries you are allowed to access and update their status or priority.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Letting-agent redress, fees, data, right-to-rent and anti-discrimination obligations apply as relevant; rules differ by nation.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly select or reference a tenant?

No. Identity, right-to-rent, affordability, references and selection remain within your authorised process.

Will it arrange a viewing or take a holding payment?

No. Viewings and money are handled only when your business confirms the correct process.

Can it give tenancy or rental advice?

No. Legal, regulatory and pricing questions remain with appropriately qualified and authorised people.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
← Back to Property sales, lettings & tenancy support