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For Tenancy check-in and check-out clerks

AI call handling for
Tenancy check-in and check-out clerks.

A tenancy appointment enquiry may concern a new check-in, a departing tenant or an interim visit that needs coordinating around several people. Ziverly can gather the milestone, property and access context while you are documenting another home, without adjudicating condition or accepting keys.

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A familiar moment

The checkout that needs coordinating before the next tenancy begins

You are completing photographs and meter records elsewhere when an agent calls about a checkout followed by a short turnaround. Ziverly can capture who is enquiring and their stated role, property, whether the requirement is check-in, check-out or interim, proposed date and broad timing, furnished or unfurnished status, inventory and previous-report availability, expected occupants or representatives in broad terms, key and access arrangements to be confirmed securely later, meter and utility context, managing agent, landlord or tenant contacts and preferred contact. It does not verify authority, accept keys or access codes, arrange attendance, adjudicate cleanliness, damage, wear, liability or deposit matters, alter an inventory, give tenancy or legal advice, quote, accept an appointment or promise availability. Active security, utility, fire, flooding or personal-safety concerns need the appropriate urgent route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Several people may share one appointment

Agent, landlord, tenant and clerk each need clear roles, contacts and agreed access.

Condition evidence must stay impartial

Introductory call handling should not decide damage, wear, cleanliness or responsibility.

Detailed inspections need concentration

The next property can be organised without interrupting photographs, readings and notes at the current appointment.

What a better handover can change

Less interruption.
More useful context.

The tenancy milestone is clear

See whether the enquiry concerns check-in, check-out or an interim record before responding.

Documents and participants stay connected

Keep the property, inventory, previous report and caller roles together without judging condition.

Your preparation request can persist

Add an approved inventory, participant or secure-access-process question for that known property.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller role, property, tenancy milestone, proposed timing, furnishing, documents, participants and preferred contact without access codes.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved inventory, participant or secure-access-process question so Ziverly can use your latest note if the agent or landlord returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current photographs, readings, keys and report are secure, verify your PIN to hear only the tenancy appointments you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No statutory licence; evidence handling, impartiality, lone-working and key-control procedures are important.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide whether something is damage or fair wear?

No. It records the appointment context; condition evidence and any later adjudication remain within the proper impartial process.

Will it give advice about deposits or tenancy responsibilities?

No. Legal, tenancy and deposit matters remain with the appropriate authorised advisers and schemes.

Can it take keys or confirm the appointment?

No. Secure access, authority, price, availability and booking remain with you and the relevant parties.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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