For Residential property managers
A residential property manager can receive a maintenance report, landlord question, tenant concern and new-management enquiry within the same hour. Ziverly can identify who is calling and what the conversation concerns while you are at an inspection, speaking with a contractor or dealing with another household.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are meeting a contractor when a tenant calls about a leak and a landlord then enquires about management. Ziverly can capture the caller's role, property, broad issue, timing, access context and the person they expect to hear from. It does not give tenancy advice, authorise repairs or entry, appoint your firm or promise that a contractor will attend. Immediate danger follows your approved urgent route.
Where Ziverly can help
A tenant, landlord, neighbour, contractor and prospective client may each have different permissions and expectations.
A minor repair request can sit beside uncontrolled water, fire or another situation that needs a clearly approved escalation path.
Inspections, check-ins, contractor calls and existing customers make it difficult to give every new enquiry a calm first response.
What a better handover can change
See who contacted you, which home is involved and whether the call concerns maintenance, management or another matter.
Use status, priority and your approved urgent wording to separate immediate danger from work needing your considered response.
Add an authorised contractor ETA, callback window or next question for a known caller without giving legal advice or assuming authority.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the caller's role, property, broad issue, timing, access context, expected contact and whether any immediate danger was described.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an authorised contractor ETA, callback window or next question so Ziverly can use accurate context if that known person returns.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
After PIN and permission checks, hear the property enquiries you are allowed to see and update their status or priority without exposing other households.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Redress and client-money protection can be mandatory; licensing and registration differ by UK nation. Repair coordination must use competent contractors.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record the enquiry and explain your approved contact process, while tenancy and legal advice remain with appropriately qualified people.
No. Ziverly does not instruct work or grant access. Those decisions remain with the authorised people and your own controls.
No. It can welcome a prospective-management enquiry but cannot appoint your business, accept terms or promise availability.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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