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For Residential property inventory clerks

AI call handling for
Residential property inventory clerks.

An inventory enquiry needs the property, tenancy milestone and access arrangements to be clear before a clerk can produce impartial evidence. Ziverly can gather that practical outline while you are documenting another home, without deciding condition, liability or a deposit dispute.

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A familiar moment

The furnished flat changing tenants at the end of the week

You are photographing another property when a letting agent calls about a furnished flat approaching check-out and a new tenancy. Ziverly can capture who is enquiring and their stated role, property type and address, furnished or unfurnished status, rooms and outbuildings, whether the requirement is an inventory, check-in, check-out, interim inspection or combined service, tenancy and key dates, occupancy, utilities and meter context, keys and access arrangements without collecting codes, parking, landlord, agent or tenant contacts, existing inventory and desired report format. It does not determine condition, fair wear and tear, cleanliness, damage, responsibility, deposit deductions or evidential weight, give tenancy or legal advice, mediate between parties, take keys or documents into custody, confirm availability, price, appointment or turnaround. Active leaks, fire, gas, electrical, security or immediate welfare concerns require the appropriate urgent property, utility or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Tenancy milestones are time-sensitive

Keys, occupancy and meter readings may need coordinating around a narrow handover window.

Impartial wording matters

Observations should remain separate from arguments about responsibility or deductions.

Detailed evidence needs focus

A new instruction can be heard without interrupting methodical photographs and notes at another property.

What a better handover can change

Less interruption.
More useful context.

The appointment type is immediately clear

Review the tenancy stage, property and service requested before checking availability.

Parties and access remain connected

Keep agent, landlord and tenant contacts beside key arrangements without assuming authority.

Your approved preparation can persist

Add an existing-inventory, floor-plan or access-confirmation request for that known caller without accepting the appointment.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller and stated role, property, furnishing, rooms, requested service, tenancy dates, occupancy, utilities, key and access context, parking, parties, existing inventory and report needs.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved existing-inventory, floor-plan or access-confirmation request so Ziverly can use your latest appointment note if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing the current property's evidence, verify your PIN to hear which inventory enquiries await documents, access confirmation, an appointment decision or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No statutory licence; impartial evidence, data protection, time-stamped media and clear independence support deposit-dispute use.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide whether damage is fair wear and tear?

No. It gathers the appointment context; condition evidence and any later decision follow the proper process.

Will it advise on deposit deductions?

No. Ziverly does not provide tenancy, deposit or legal advice.

Can it confirm the inspection date?

No. Access, availability, scope, price and appointment confirmation remain with your business.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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