For busy Professional house sitters

Call handling for Professional house sitters, without losing focus on the job.

A house-sitting enquiry is built on trust long before anybody discusses keys. Ziverly can gather the dates, property, routines, pets and caller's stated authority while you are caring for another home, without collecting security secrets or implying that the arrangement is accepted.

See what could help Try your own numbers

A familiar moment

The extended trip with a home and two pets to consider

You are completing checks at another property when an owner calls about a three-week absence involving two pets, plants and regular deliveries. Ziverly can record the dates, property type, occupants normally present, pets and broad routines, plant, post, delivery and contractor expectations, vehicles, accessibility, emergency contacts and insurer requirements supplied by the caller in general terms, caller authority and preferred contact. It does not request keys, alarm codes, safe locations, security-system details or travel itineraries, confirm vetting, insurance, availability or suitability, authorise access or work, handle money, accept responsibility, quote or make a booking. An active alarm, break-in, fire, flooding, missing person or immediate welfare concern needs the appropriate emergency route.

The useful handover

Enough context to respond properly.

The aim is to welcome the caller, gather the details you decide matter and keep the same enquiry easy to follow until the work is resolved.

  • Who is calling and how to reach them.
  • What they need help with and where.
  • What should happen next, without inventing a response time.

Where the pressure tends to gather

Make space for the work without leaving the caller in the dark.

Think about the calls that interrupt you most often. Ziverly can follow the questions and boundaries you choose, then leave the details ready for your judgement.

Trust needs a deliberate process

Availability alone is not enough; authority, responsibilities, insurance and emergency arrangements need verification.

Security details must stay private

Introductory intake can discuss access needs without collecting codes, key locations or absence patterns.

The current home remains your priority

Another owner can be welcomed without interrupting property checks, pet care or incident handling.

What a better handover can change

Less interruption now, a clearer thread afterwards.

The arrangement is easy to review

See dates, property, routines, pets, caller authority, insurer context and preferred contact together.

Security secrets stay excluded

Your approved wording can keep keys, codes, detailed itineraries and access authority out of the first call.

Your verification question can persist

Add the approved authority, insurer or routine question for that known owner's next conversation.

Navi, The Guide
Available in Ziverly

Navi, The Guide

For professional house sitting, start with the interruption you most want to remove, then choose how calls reach Ziverly and how you want to keep the follow-up moving.

Before, during and after the call

From first ring to finished follow-up.

Ziverly can do more than take a message. You stay in control of when it answers, how you hear about each call and what context is available if the customer rings again.

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the dates, property, broad routines, pets, caller authority, insurer context, emergency contacts and preferred response without security secrets.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved authority, insurer or routine question so Ziverly can use it without collecting codes or key details.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current property, animals and access materials are secure, verify your PIN to hear which house-sitting enquiries await verification or a response.

Use your own numbers

What might unanswered calls represent for your business?

If an average house-sitting arrangement is worth around £350 to your business, even one suitable enquiry can be worth understanding properly. Replace that example with your own figures below.

The result is an illustration based only on what you enter. It is not a forecast, a promise that Ziverly will recover the work or a reason to accept an unsuitable job.

Enquiries represented by your figures 0 Monthly work value represented £0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

Useful boundaries for call handling

Let Ziverly gather details without overstepping your expertise.

No statutory licence; vetting, insurance, keys, occupancy status, visitors, pets and incident responsibilities require clear agreements.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

What would you want to know before starting?

Use these answers to decide where Ziverly could help and where the conversation should always return to you.

Will Ziverly collect alarm codes or key locations?

No. Security secrets and physical access arrangements must use your verified process.

Can it confirm that a house sitter is vetted and available?

No. Checks, insurance, suitability and availability remain with your business and the client.

Can it authorise a contractor or respond to an alarm?

No. It grants no access, dispatches nobody and cannot authorise work or emergency action.

Try the smallest useful version

Begin with the calls that interrupt your working day most often.

Choose what Ziverly should know, what it should never promise and which details make a follow-up genuinely useful. Creating an account is free, so you can look around before deciding when you want Ziverly to handle a call.

No monthly or annual plan is required and there is no fixed-term commitment. Add pay-as-you-go credit only when you are ready to use it.

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