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For Landlord licensing consultants

AI call handling for
Landlord licensing consultants.

A landlord may call because they have heard about a local scheme, are changing how a property is occupied or have received correspondence they do not understand. Ziverly can gather the property, use, authority and current stage while you are reviewing another case, without deciding whether a licence applies.

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A familiar moment

The landlord preparing a property for a different letting arrangement

You are checking documents for another client when a landlord calls about changing a family let to shared occupation. Ziverly can record the caller's stated role and authority, property location, present and proposed use, number of households or occupants as supplied by the caller, existing licence or application stage, council correspondence, plans, certificates or management documents available, agent or professional involvement, deadlines stated in correspondence and preferred contact. It does not determine whether selective, additional, HMO or another licensing regime applies, interpret legislation, notices or local conditions, give legal, fire-safety or tenancy advice, issue a compliance verdict, complete an application, accept an appointment, quote or promise an outcome. An active fire, unsafe property or immediate danger needs the appropriate emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Schemes vary by place and use

The property location, occupation and current local rules matter before any conclusion is reached.

Documents may carry deadlines

Correspondence can be recorded accurately without interpreting its legal effect on the call.

Compliance work needs careful review

A new landlord can be welcomed without interrupting document checking for another property.

What a better handover can change

Less interruption.
More useful context.

The property context is ready

Review location, use, caller authority, application stage, documents, professionals and stated deadlines.

No licensing conclusion is implied

Your approved wording can keep applicability, legal interpretation and compliance with qualified review.

Your document request can persist

Add the approved council letter, plan or occupancy question for that known landlord's next call.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller authority, property location and use, licensing stage, available documents, stated deadlines, professional involvement and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved council-letter, plan or occupancy question so Ziverly can use it without interpreting licensing requirements.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current client's compliance documents are secure, verify your PIN to hear which licensing enquiries await evidence or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Licensing schemes and evidence requirements are authority- and nation-specific; legal advice should be provided only by suitably authorised professionals.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly tell a landlord whether a licence is required?

No. It gathers the property and use; applicability requires current local information and professional review.

Will it interpret a council notice or licence condition?

No. It gives no legal, licensing, fire-safety or tenancy advice.

Can it complete an application or accept an appointment?

No. Documents, fees, terms, submissions and appointments remain with verified people and you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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