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For Home-moving concierge services

AI call handling for
Home-moving concierge services.

Moving home can leave a household juggling utilities, broadband, address changes and a long list of practical deadlines. Ziverly can gather where the move has reached and which administrative areas feel most pressing while you are coordinating another client's transition.

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A familiar moment

The family four weeks from completion with a growing checklist

You are reviewing supplier confirmations for one household when another prospective client calls about help preparing for a move. Ziverly can record the caller's authority, broad origin and destination areas, expected move stage and dates as supplied, household context, utilities, broadband, post, local services and address-change tasks they want to discuss, professionals or removal firms already involved and preferred contact. It does not request account passwords, one-time codes, payment details, identity-document contents or security information, change an account, make a booking or purchase, handle money, give legal, financial, energy or insurance advice, accept an instruction, quote or promise completion of a task. Suspected fraud or an account-security incident needs the relevant provider, bank or police route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

One move contains dozens of small deadlines

Providers, addresses, handovers and household priorities can become difficult to coordinate alongside the property transaction.

Administrative support requires clear authority

The caller's role and agreed permissions matter before anyone contacts a supplier or handles personal information.

Security details never belong in first contact

Passwords, codes, banking information and identity-document contents should not enter an introductory enquiry.

What a better handover can change

Less interruption.
More useful context.

The move stage is easy to understand

Review timing, origin and destination areas, household priorities, services and professionals already involved.

Authority and privacy stay visible

Your approved wording can explain that action follows your own checks and never ask for account or payment secrets.

The next checklist item can persist

Add the approved completion-date, provider-list or authority question for that household's next conversation.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the move stage, broad locations, household priorities, services and professionals involved in a permission-aware App summary.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved completion-date, provider-list or authority question so Ziverly can use it without requesting account secrets.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current client's documents are secure, verify your PIN to hear which moving-support enquiries await review within your permissions.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Referral fees, energy or insurance permissions, identity handling and data-sharing consents must be transparent.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly switch utilities or broadband for the caller?

No. It records what support is being sought; account changes and supplier contact happen only through your authorised process.

Will it ask for account passwords or payment details?

No. Passwords, security codes, banking details and identity-document contents must not be collected during intake.

Can it book suppliers or accept the engagement?

No. Scope, authority, advice boundaries, price, acceptance and supplier appointments remain with your service.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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