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For Conveyancing search providers

AI call handling for
Conveyancing search providers.

A conveyancing-search enquiry may come from a solicitor, conveyancer or authorised property professional checking coverage, ordering requirements or progress. Ziverly can gather the property, transaction stage and requested search context while your team is processing another matter, without ordering anything or interpreting results.

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A familiar moment

The purchase file needing the right search context before instruction

You are reviewing another order when an authorised professional calls about searches for a residential purchase. Ziverly can record the caller's organisation, role and stated authority, property address at the level appropriate to the enquiry, transaction type and stage, search or pack names the caller supplies, local authority or lender context if already known, urgency and relevant deadline as stated, existing order reference where appropriate and preferred response. It does not decide which searches are required, place an order, access a case system, request passwords, payment-card details, banking information or security codes, interpret search results, advise on title, risk, lender or transaction decisions, quote, accept an instruction or promise turnaround. Fraud, payment diversion or suspicious contact needs the provider's secure verification and escalation route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Search needs depend on the actual transaction

Property, location, lender and legal context can be recorded without selecting the required products.

Deadlines matter, but cannot be promised away

A stated exchange or reporting date can be highlighted without guaranteeing completion or legal progress.

Payment and case security are critical

The introductory call should never collect credentials, redirect funds or bypass the provider's verification process.

What a better handover can change

Less interruption.
More useful context.

The authorised enquiry is organised

Review caller role, property, transaction stage, requested searches, lender context, reference and stated deadline.

No legal conclusion is improvised

Your approved process can keep product selection, ordering, results, risk and transaction advice with authorised people.

A reference question stays attached

Add the approved order-reference, lender or pack-detail question so Ziverly can use it if the caller returns.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the caller's role, property, transaction stage, search context, lender information, reference and stated deadline in your App summary.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved order-reference, lender or pack-detail question so Ziverly can use it without requesting credentials or payment secrets.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current case and secure systems are protected, verify your PIN to hear which permitted search enquiries need a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Search products must clearly state source, coverage, insurance and limitations; council and land-registration arrangements differ across the UK.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide which searches are needed?

No. It records the caller's request; product selection remains with the instructed legal and search professionals.

Will it interpret a search result?

No. Ziverly gives no title, planning, environmental, lender, legal or transaction advice.

Can it take payment or place an order?

No. Verification, instructions, secure payment, fees, ordering and turnaround remain within your authorised systems.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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