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For Party-wall surveyors

AI call handling for
Party-wall surveyors.

A party-wall enquiry often begins after plans, a notice or a neighbour's concern has brought two properties into the same conversation. Ziverly can gather the buildings, proposed work and documents in neutral terms while you are inspecting or preparing an award, without deciding whether legislation applies or giving legal advice.

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A familiar moment

The neighbour who has received notice about an extension

You are completing another schedule of condition when a homeowner calls after receiving a notice. Ziverly can capture who is calling and their stated role, both property addresses, the proposed work as they understand it, notice type and dates shown, drawings or correspondence available, surveyors or owners already involved, deadlines the caller mentions, access considerations and preferred contact. It does not establish ownership or authority, interpret the Party Wall etc. Act, decide whether work is notifiable, advise consent or dissent, appoint a surveyor, inspect condition, draft or agree an award, give neighbour-dispute advice, quote or accept the instruction.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The caller's role changes what happens next

Building owners, adjoining owners, agents and existing surveyors may have different information and authority.

Dates and documents need exact review

A caller's summary of a notice cannot replace reading the actual material and understanding the proposed work.

Neighbour concerns can become emotionally charged

Neutral intake helps preserve facts without escalating positions or offering premature conclusions.

What a better handover can change

Less interruption.
More useful context.

Properties, people and proposed work stay linked

Review who called, which buildings are involved and what documents exist before responding.

The caller's position remains their own

Keep stated concerns and dates visible without Ziverly treating them as legal findings.

Your approved document request can persist

Add a notice request, consultation window or neutral question for that known caller without accepting an appointment.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the caller's stated role, both properties, proposed work, notice details, dates, drawings, correspondence, people already involved, access and contact preference.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved notice request, consultation window or neutral question so Ziverly can use your latest context if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After verifying your PIN, hear which party-wall enquiries await notices, drawings, an authority check or response and update their status.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No trade-specific UK statutory licence identified; normal consumer, health and safety, insurance and contract obligations still apply.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide whether the Party Wall etc. Act applies?

No. It gathers the properties, work and documents, while applicability requires appropriate professional advice.

Will it tell a neighbour whether to consent or dissent?

No. Ziverly does not give legal or strategic advice.

Can it appoint a surveyor or agree an award?

No. Appointments, inspections, fees and awards remain within the formal process handled by authorised people.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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