For Leak-detection specialists
A hidden-leak enquiry often begins with a stain, a falling pressure reading or an unexpectedly high bill rather than a visible source. Ziverly can gather the pattern and affected areas while you continue testing another property, without naming the cause or encouraging a caller to disturb floors, walls or services.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are tracing a leak elsewhere when a homeowner rings about a mark growing beneath an upstairs bathroom. Ziverly can capture where the sign appears, when it changes, nearby rooms or services, any visible water, pressure loss, previous repairs and access. It does not diagnose the source, tell the caller to open the building fabric or leave uncontrolled flooding or water near electrics as a routine callback.
Where Ziverly can help
Water can travel through finishes and voids, so location alone rarely proves which pipe, fitting or external route is responsible.
A useful first conversation should not encourage lifting floors, opening walls or approaching wet electrical equipment.
Thermal imaging, acoustic work, pressure testing and careful interpretation are easily undermined by an unrelated call.
What a better handover can change
Review where the sign appears, when it changes and what systems or rooms are nearby without treating those details as a diagnosis.
Keep repairs, insurance involvement, pressure changes and documents visible for your own investigation process.
Add an approved visit window, access request or preparation note for that known caller if they return.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the visible signs, affected areas, timing, nearby rooms or services, pressure changes, previous repairs, access and any immediate hazard.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved visit window, access request or preparation note so Ziverly can give that homeowner your latest context if they call again.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
Use PIN-protected Owner Voice Access to hear which leak enquiries are marked urgent, awaiting information or need a response and update their status.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Water Supply (Water Fittings) Regulations/byelaws and Building Regulations may apply; notification to the water undertaker is required for some work.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record visible signs and patterns, while locating the source requires your appropriate investigation.
No. Ziverly does not encourage invasive checks or contact with wet electrical areas.
The situation should follow the urgent safety wording and emergency route you approve rather than waiting as an ordinary enquiry.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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