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For Veterinary physiotherapists

AI call handling for
Veterinary physiotherapists.

A veterinary physiotherapy enquiry may follow surgery, a new diagnosis or a change noticed by an owner during everyday movement. Ziverly can gather the animal, broad reason and existing veterinary involvement while you are treating another patient, without attempting clinical triage or recommending exercises.

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A familiar moment

The dog owner referred after orthopaedic surgery

You are in a rehabilitation session when an owner calls after their veterinary practice suggests physiotherapy for a dog recovering from surgery. Ziverly can capture the owner and animal's name, species, breed, age and size only as useful caller-supplied context, the broad reason for contact and observed movement changes without clinical interpretation, treating veterinary practice, surgeon or rehabilitation provider, whether a referral or consent document is available, relevant appointment or procedure date in broad terms, home, clinic or other location preference, access and handling considerations raised by the owner, preferred contact and suitable response times. It does not assess pain, gait, wounds, neurological signs, recovery, fitness, temperament or urgency, diagnose a condition, recommend exercises, massage, equipment, rest, medication, transport or treatment, decide referral, consent or suitability, request full clinical records through an ordinary call, quote, accept the patient or promise a session or outcome. Severe pain, collapse, breathing difficulty, uncontrolled bleeding, sudden paralysis, distress or other urgent animal-welfare concerns need a veterinary emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Movement descriptions are not an examination

Clinical history, veterinary involvement and hands-on assessment shape whether and how physiotherapy may help.

Referral and consent need clarity

The correct veterinary process should be confirmed before treatment is represented as available or appropriate.

Animal handling needs full attention

A new owner can be welcomed without distracting from the patient and safety controls in the current session.

What a better handover can change

Less interruption.
More useful context.

Veterinary context is visible

Review the animal, broad reason, practice involvement, referral status and practical access before responding.

Clinical advice stays with professionals

Your approved wording can direct urgent welfare concerns properly and keep exercises and treatment out of call handling.

Your referral question can persist

Add an approved veterinary-practice, referral or access question for that known owner's next call.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review animal, broad reason, veterinary practice, referral context, practical access and preferred contact without attempting clinical triage.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved veterinary-practice, referral or access question so Ziverly can use your latest preparation note if the owner calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current patient, equipment and clinical notes are secure, verify your PIN to hear only the veterinary physiotherapy enquiries you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Treatment of animals is governed by veterinary law and commonly requires veterinary referral or consent; human protected titles must not be misused.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say whether an animal needs physiotherapy?

No. Veterinary assessment, referral or consent and your professional evaluation determine suitability.

Will it suggest exercises or pain relief?

No. It gives no clinical, rehabilitation, handling, medication or veterinary advice.

Can it confirm a session or likely outcome?

No. Records, consent, clinical scope, fees, appointment and progress remain with the veterinary professionals and you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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