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For Pet hydrotherapy services

AI call handling for
Pet hydrotherapy services.

A pet-hydrotherapy enquiry may follow veterinary treatment, surgery or a longer-term mobility concern, and owners often want to explain how their animal is coping at home. Ziverly can gather the pet, veterinary involvement and practical visit context while you are in a session, without carrying out clinical triage or confirming that hydrotherapy is suitable.

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A familiar moment

The owner asking about rehabilitation after their dog's operation

You are supervising another animal in the pool when an owner calls after their dog's orthopaedic surgery. Ziverly can capture the caller and animal, species, breed, age and size at a broad level, reason for the enquiry in the owner's words, operation, injury or condition only as described, date and current stage, veterinary surgeon, referral, diagnosis or treatment-plan involvement, mobility observations, medication or wound concerns only if volunteered, previous hydrotherapy or rehabilitation, behaviour around water, handling and accessibility needs, transport, preferred times and contact. It does not diagnose, triage or assess pain, wounds, mobility, fitness, infection, recovery or suitability, interpret veterinary notes, advise exercise, medication, wound care, swimming or travel, change a treatment plan, promise an outcome, confirm referral acceptance, availability or a booking, quote or accept the animal. Breathing difficulty, collapse, uncontrolled pain, bleeding, wound problems, sudden deterioration or another urgent welfare concern needs the veterinary or emergency route rather than routine follow-up.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Rehabilitation must stay connected to veterinary care

Referral, diagnosis, surgery and treatment-stage information matter, but clinical decisions remain with veterinary professionals.

Every animal responds differently

Size, mobility, behaviour, handling and experience around water affect whether and how a service may be considered.

A pet in the pool needs full supervision

A new owner can be welcomed without diverting your attention from the animal currently in your care.

What a better handover can change

Less interruption.
More useful context.

Pet and referral context are ready

Review the animal, broad reason for contact and veterinary involvement before deciding the next conversation.

Practical needs appear early

Keep handling, transport and accessibility context visible without confirming suitability.

Your approved document request can persist

Add a veterinary referral, discharge note or current treatment-plan request for that known owner.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review owner and pet, broad reason for contact, surgery or condition as described, timing, veterinary and referral involvement, mobility observations, medication or wound concerns volunteered, earlier rehabilitation, behaviour, handling, transport and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved veterinary-referral, discharge-note or treatment-plan request so Ziverly can use your latest preparation note if that owner calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the animal in your care is safe, settled and its information is secure, verify your PIN to hear only the hydrotherapy enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Veterinary referral, animal-welfare, water hygiene and competent supervision are important; professional registers are voluntary rather than statutory.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say whether hydrotherapy is suitable for a pet?

No. Clinical condition, referral, risks and suitability require veterinary and hydrotherapy assessment.

Will it give exercise, medication or wound-care advice?

No. Treatment and welfare advice remain with the appropriate veterinary professionals.

Can it accept a referral or book a session?

No. Documents, clinical acceptance, availability, terms, price and booking remain with you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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