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For Bee-removal and relocation services

AI call handling for
Bee-removal and relocation services.

A cluster at an air brick, chimney or tree may be a passing swarm or an established colony, but a caller should not be asked to get closer to find out. Ziverly can gather safe observations while you are attending another site, without confirming the species or recommending treatment.

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A familiar moment

The bees repeatedly entering beneath roof tiles

You are working at another property when a homeowner calls about bees entering the same point near the eaves. Ziverly can capture the property area, observation point from a safe distance, approximate height, activity pattern and how long it has been noticed, whether bees are clustered, flying through an opening or appearing indoors, rooms or voids affected, occupants, pets and any caller-raised allergy or vulnerability concern, previous pest, beekeeper, roofer or builder contact, access and photographs already taken safely. It does not ask anyone to approach, disturb, block, spray, smoke, trap, climb or open the area, confirm bee species, colony location, protected status or whether relocation is possible, advise pesticide use, give medical advice, estimate price, book or promise attendance. A severe allergic reaction needs the appropriate emergency medical route; immediate structural, electrical or access danger needs the relevant urgent help.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Safe observation is deliberately limited

Useful details should never depend on somebody climbing or moving closer to active insects.

The access route may involve other trades

Roofing, masonry or internal finishes can affect how a colony is eventually reached.

Live removal needs concentration

Another caller can be reassured without distracting you from people, equipment and insects on site.

What a better handover can change

Less interruption.
More useful context.

The activity pattern is ready

Review where the bees appear, how long it has continued and which spaces are affected.

Household context stays visible

Keep occupants, pets and caller-raised vulnerability information clear without offering medical advice.

Your approved image request can persist

Add a safe-distance photograph or observation-window request for that known caller without confirming the insect.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the property area, safe observation point, height, activity and timeline, indoor signs, occupants, pets, caller-raised vulnerability, earlier professional contact, access and available images.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved safe-distance photograph or observation-window request so Ziverly can use your latest visit note if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing the current site safely, verify your PIN to hear which bee enquiries await images, access information, a visit decision or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Biocide and pesticide use is controlled by product authorisations and health and safety law; wildlife legislation restricts treatment of some species.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly confirm that the insects are bees?

No. Identification needs suitable evidence and competent assessment.

Will it tell the caller to block or spray the entrance?

No. Ziverly does not give pesticide, disturbance or access instructions.

Can it promise that the colony will be relocated?

No. Species, location, condition, access and the applicable controls determine the available options.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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