A familiar moment

The garden celebration with several moving parts

You are coordinating suppliers at another event when a host calls about a milestone birthday at home. Ziverly can record the date, venue area, occasion, guest numbers and broad age profile, indoor and outdoor spaces, desired atmosphere, budget only if the caller volunteers it, catering, entertainment, furniture, lighting, access, parking, neighbours and suppliers already approached, decision-makers, project stage and preferred response. It does not confirm availability, design the party, select or contact suppliers, make purchases or bookings, handle deposits, decide alcohol, music, noise, safeguarding or venue requirements, quote, accept the engagement or promise an outcome. Immediate welfare, crowd, fire, electrical or venue hazards remain with the host and appropriate competent people.

The useful handover

Enough context to respond properly.

The aim is to welcome the caller, gather the details you decide matter and keep the same enquiry easy to follow until the work is resolved.

  • Who is calling and how to reach them.
  • What they need help with and where.
  • What should happen next, without inventing a response time.

Where the pressure tends to gather

Make space for the work without leaving the caller in the dark.

Think about the calls that interrupt you most often. Ziverly can follow the questions and boundaries you choose, then leave the details ready for your judgement.

One date can involve many dependencies

Venue, guests, catering, entertainment, access and suppliers may all affect what can realistically be proposed.

A host needs reassurance without a false booking

The enquiry can feel warmly received while diary, suppliers, price and availability remain unconfirmed.

Live events leave little room for calls

A future celebration can be organised while you stay present for the guests and suppliers relying on you now.

What a better handover can change

Less interruption now, a clearer thread afterwards.

The party brief is ready after the event

Review occasion, date, venue, guests, style, spaces, suppliers, access and decision-makers before responding.

Your diary and authority remain yours

Approved wording can keep bookings, purchases, permissions, supplier commitments and fees with your process.

A missing event detail can persist

Add the approved guest-number, running-order or supplier question so Ziverly can use it if the host calls again.

Navi, The Guide
Available in Ziverly

Navi, The Guide

For private-party planning enquiries, start with the interruption you most want to remove, then choose how calls reach Ziverly and how you want to keep the follow-up moving.

Before, during and after the call

From first ring to finished follow-up.

Ziverly can do more than take a message. You stay in control of when it answers, how you hear about each call and what context is available if the customer rings again.

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the occasion, date, venue, guests, style, suppliers, practical requirements and decision-makers through the App or configured alerts.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved guest-number, running-order or supplier question so Ziverly can use it during the next conversation.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current event and client information are secure, verify your PIN to hear which party-planning enquiries await review.

Use your own numbers

What might unanswered calls represent for your business?

If an average party is worth around £1,200 to your business, even one suitable enquiry can be worth understanding properly. Replace that example with your own figures below.

The result is an illustration based only on what you enter. It is not a forecast, a promise that Ziverly will recover the work or a reason to accept an unsuitable job.

Enquiries represented by your figures 0 Monthly work value represented £0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

Useful boundaries for call handling

Let Ziverly gather details without overstepping your expertise.

No licence; contracts should allocate supplier, cancellation, alcohol, noise, temporary-structure, insurance and consumer responsibilities.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

What would you want to know before starting?

Use these answers to decide where Ziverly could help and where the conversation should always return to you.

Can Ziverly confirm that the planner is available?

No. It gathers the event brief; availability, conflicts, fees and acceptance remain with you.

Will it book a venue or supplier?

No. Ziverly makes no purchases, supplier commitments, deposits or bookings.

Can it promise that permissions or event requirements are covered?

No. Licensing, noise, alcohol, safety, safeguarding and venue decisions remain with the host and competent people.

Try the smallest useful version

Begin with the calls that interrupt your working day most often.

Choose what Ziverly should know, what it should never promise and which details make a follow-up genuinely useful. Creating an account is free, so you can look around before deciding when you want Ziverly to handle a call.

No monthly or annual plan is required and there is no fixed-term commitment. Add pay-as-you-go credit only when you are ready to use it.