Get in touch

For Mobile vehicle diagnostics services

AI call handling for
Mobile vehicle diagnostics services.

A vehicle-diagnostics enquiry often begins with a warning light, a no-start problem or behaviour the driver cannot explain. Ziverly can gather the vehicle, location and safe observations while you are driving or testing elsewhere, without diagnosing the fault, advising a reset or judging roadworthiness.

Create your free account Try your own numbers ↓

A familiar moment

The warning lights that appeared during the morning journey

You are carrying out diagnostics when a driver calls after several warning lights appeared. Ziverly can record the make, model, registration and fuel or power type if offered, exact location, whether the vehicle is stationary in a safe place, warning messages, sounds, smells or behaviour described, when it began, recent work and contact details. It does not tell the caller to continue driving, reset systems, disconnect a battery or work on the vehicle, interpret a code, diagnose the fault, promise attendance or declare the vehicle roadworthy.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A warning light is not a complete diagnosis

Codes, symptoms and recent events support testing but cannot establish the fault or safe use during reception.

Location changes what happens next

A driveway, workplace and live roadside environment require different decisions beyond an introductory call.

Driving and diagnostics require concentration

Travel, live data and vehicle systems should never compete with an incoming phone conversation.

What a better handover can change

Less interruption.
More useful context.

Vehicle and location stay connected

See the model, power type, exact position and reported warnings before choosing your professional response.

Roadworthiness is never assumed

Ziverly can capture urgency while driving, recovery and safety decisions stay with competent people.

Your ETA or test request can persist

Add an approved visit window, price or further vehicle question for that known driver if they call again.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the vehicle, power type, location, safe-position context, warning messages, sounds, smells, behaviour, timing and recent work in the app or through configured alerts.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved ETA, price, status or further vehicle question so Ziverly can use your latest note if that known driver returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    When safely parked, verify your PIN to hear which diagnostic enquiries remain open and update the status or priority you are permitted to manage.

    With Owner Voice Access enabled in the Ziverly App, you can ask by phone for current conditions locally and a short forecast for your configured area as planning context. Travel, roadside and vehicle-safety decisions remain entirely with you and other competent people.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No general licence; competence, electrical and hybrid or EV safety, data access, truthful diagnosis and consumer terms are important.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly interpret a warning light or fault code?

No. It records the caller's information, while code interpretation, testing and diagnosis remain with a competent technician.

Will it tell the driver to reset or continue driving the vehicle?

No. Ziverly does not give repair instructions or decide whether a vehicle is safe or roadworthy.

Can it promise a diagnostic technician will attend?

No. Location, acceptance and timing remain with you; Ziverly repeats an ETA only after you approve it.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
← Back to Mobile personal, event & home services