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For Mobile sports-massage therapists

AI call handling for
Mobile sports-massage therapists.

A sports-massage enquiry may come from a runner after an event, somebody returning to training or a client seeking regular home sessions. Ziverly can gather the broad appointment context while you are with another client, without diagnosing an injury or recommending treatment.

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A familiar moment

The runner asking for help before the next training block

You are completing notes after another session when a runner calls about tightness following a recent event. Ziverly can capture who is enquiring, the broad reason for contact in the caller's own words, activity context, location and access, preferred days or times, whether a GP, physiotherapist or other clinician is already involved, and contact preference. It does not conduct clinical triage, diagnose injury or pain, assess contraindications, recommend massage, stretching, exercise or self-treatment, advise participation in sport, request unnecessary health detail, promise suitability or outcomes, quote, accept treatment or confirm an appointment. Severe, sudden or urgent symptoms need the appropriate clinical or emergency route rather than routine follow-up.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Performance language can conceal a health concern

An introductory call must not decide whether pain is routine training soreness or something requiring clinical assessment.

Home sessions need practical preparation

Location, access, space and existing professional involvement can matter before availability is considered.

Hands-on work needs full attention

The next enquiry can be welcomed without interrupting the consent, privacy and care of the current client.

What a better handover can change

Less interruption.
More useful context.

The appointment context is clear

See the caller's broad goal, activity context, location and existing professional involvement before responding.

Clinical boundaries remain visible

Your approved wording can keep massage enquiries separate from diagnosis, rehabilitation and emergency care.

A preparation question can persist

Add an approved access, clinician-involvement or session-context question for that known client.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the caller's broad goal, activity context, location, access, existing professional involvement and preferred contact without unnecessary health detail.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved access, clinician-involvement or session-context question so Ziverly can use your latest note if the client calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current client's privacy, notes and equipment are secure, verify your PIN to hear only the sports-massage enquiries you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Not a statutory protected profession; providers must avoid unsupported medical claims and maintain consent, records and insurance.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly tell whether sports massage is suitable?

No. Suitability, consent and contraindications require your professional assessment and, where relevant, clinical input.

Will it diagnose an injury or recommend exercises?

No. Diagnosis, treatment, rehabilitation and advice remain with appropriately competent professionals.

Can it confirm a home appointment?

No. Ziverly gathers the enquiry; availability, travel, fees, acceptance and booking remain with you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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