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For Floor repair and levelling specialists

AI call handling for
Floor repair and levelling specialists.

A floor may be described as uneven, cracked, loose or simply not ready for the finish a homeowner wants. Ziverly can gather the room, surface and project context while you are preparing another floor, without diagnosing the cause or deciding which levelling system is suitable.

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A familiar moment

The kitchen floor exposed after old tiles were lifted

You are mixing material at another property when a homeowner calls after a kitchen strip-out revealed cracks and changes in level. Ziverly can capture property and room, existing and intended floor finish, caller-described base or substrate only if genuinely known, safe observations, when the issue became visible, approximate area supplied by the caller without validation, previous leaks, damp, movement or repairs mentioned, kitchen fitter, builder, plumber, electrician or flooring supplier involvement, access, occupancy and project timing. It does not diagnose structural movement, damp, contamination, asbestos, substrate condition or failure, advise further lifting or disturbance, assess levels, moisture or strength, select primers, compounds, membranes or repair methods, calculate quantities, quote, accept the work or promise readiness for a finish. Suspected asbestos, unstable structure, exposed services, significant water ingress or immediate danger needs the appropriate specialist route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Unevenness is a symptom, not a specification

The cause, substrate, moisture and intended finish all need checking before a repair or levelling approach can be chosen.

Other trades often depend on the floor

Kitchen, bathroom and flooring schedules can create pressure before the base has been properly assessed.

Preparation work has critical timings

A new project can be captured without pulling you away from mixing, application or curing checks.

What a better handover can change

Less interruption.
More useful context.

Room and finish context is ready

See what has been removed, what the caller hopes to install and which trade is waiting.

Observed concerns stay separate from diagnosis

Cracks, levels and previous water are visible without assuming a cause or treatment.

Your approved evidence request can persist

Add a safe photograph, intended-finish or existing-report question for that known property.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review property and room, existing and intended finishes, caller-described base, safe observations, approximate area, previous water or movement, other trades, access, occupancy and timing.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved safe-photograph, intended-finish or existing-report question so Ziverly can use your latest preparation note if that homeowner returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current mix, application and site are secure, verify your PIN to hear which floor enquiries await evidence, a site decision or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Building Regulations and, for some projects, planning permission apply; requirements and self-certification arrangements differ across the UK nations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly identify why the floor is uneven?

No. Structure, substrate, moisture and previous work need competent investigation.

Will it choose a levelling compound or repair method?

No. Materials and preparation depend on verified site conditions and the intended finish.

Can it say when the floor will be ready for the next trade?

No. Scope, products, conditions, curing, sequencing and timing remain with you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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