For Radon mitigation installers

AI call handling for
Radon mitigation installers.

A radon mitigation enquiry usually follows a test, survey or property transaction, and the caller may be worried by a number they do not know how to interpret. Ziverly can gather the property, available report and areas involved while you are working elsewhere, without explaining health risk, validating a reading or choosing a mitigation system.

A familiar moment

The homeowner calling after a long-term test in a lower-ground room

You are inspecting another installation when a homeowner calls with a radon report for a house that includes a converted lower-ground room. Ziverly can capture the property type and broad location, who commissioned the test, test type and dates as stated, caller-supplied result without interpreting or confirming it, rooms and storeys involved, property transaction, renovation or occupancy context, existing underfloor space, ventilation, sump, membrane or earlier mitigation only if known, damp, drainage, extension or structural work mentioned, surveyor, test provider, employer, landlord, buyer, local authority or other professional involvement, available reports, access, timing and preferred contact. It does not validate the test, compare the result with an action level, advise on exposure, health, occupancy, retesting or urgent action, diagnose entry routes, select or design a sump, fan, membrane or ventilation measure, assess electrical, drainage, structural, damp, planning or compliance matters, quote, accept the project or promise a reduction. Health concerns need the appropriate healthcare or public-health source, and immediate building or electrical danger needs the relevant emergency or competent route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A number needs proper context

Test method, period, rooms, property and official guidance matter before a result can inform next steps.

Mitigation depends on the building

Floors, extensions, ventilation, drainage and routes through the structure require competent investigation and design.

Installation work needs methodical checks

A concerned homeowner can be heard without interrupting safe work and measurements at the current property.

What a better handover can change

Less interruption.
More useful context.

Test and property context are ready

See what report exists, which areas were tested and why the household is seeking help.

Existing measures stay connected

Keep caller-described ventilation, sump or membrane information visible without treating it as verified.

Your approved report request can persist

Add a complete test-report, floor-plan or earlier-work request for that known homeowner.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step
  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review property and location, test provider, type and dates, caller-supplied result without interpretation, rooms, project context, known existing measures, other building concerns, professionals involved, reports, access, timing and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved complete-report, floor-plan or earlier-work request so Ziverly can use your latest preparation note if that homeowner returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current installation and measurements are complete, verify your PIN to hear which radon enquiries await reports, a survey decision or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Testing should follow UKradon guidance and mitigation should be designed by competent specialists; Building Regulations guidance varies by nation and risk area.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly interpret a radon test result?

No. It can capture the caller-supplied result and report details, but interpretation belongs with competent professionals and official guidance.

Will it advise whether the household should stay in a room or property?

No. Ziverly does not give health, exposure or occupancy advice.

Can it choose a mitigation system or promise a lower reading?

No. Investigation, design, installation, testing, performance and compliance remain with competent people.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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