Get in touch

For Non-licensed asbestos-removal services

AI call handling for
Non-licensed asbestos-removal services.

A removal enquiry may follow a survey, refurbishment plan or unexpected discovery during work. Ziverly can collect the caller's authority, existing evidence and material location while you are operating under controlled conditions elsewhere, without identifying asbestos or deciding how the work is classified.

Create your free account Try your own numbers ↓

A familiar moment

The refurbishment paused after a survey result

You are completing controlled work when a homeowner calls after a survey reported an asbestos-containing material in a utility room. Ziverly can record who is enquiring and their stated authority, property and project stage, survey type, date and relevant finding as described, material location and condition without interpretation, whether work has stopped, occupancy, access, other contractors and preferred response. It does not identify asbestos, interpret or amend the survey, decide whether work is licensed, non-licensed or notifiable, advise touching, sampling, sealing, packaging, transport, disposal or re-entry, accept waste, quote, accept the work or promise attendance. Damaged material, airborne dust, fire, exposure or immediate danger needs the appropriate emergency, environmental, occupational-health or competent asbestos route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Classification cannot come from a telephone description

Material, condition, task and exposure controls need proper evidence before the work route is determined.

Authority and documents matter

The owner, landlord, contractor and surveyor may hold different parts of the information needed for a lawful next step.

Controlled work cannot be interrupted casually

A new enquiry can be captured without distracting your team from containment, protective equipment or site procedures.

What a better handover can change

Less interruption.
More useful context.

The evidence arrives in order

Review authority, property, project stage, survey finding, material location, occupancy and contractor context together.

No asbestos decision is improvised

Your approved process can keep identification, classification, controls, transport and disposal with competent people.

A survey detail can follow the caller

Add the approved report-page, material-location or contractor question so Ziverly can use it if they call again.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller authority, property, project stage, survey finding, material location, occupancy and contractor context in your App summary.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved report-page, location or contractor question so Ziverly can use it without interpreting the evidence.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current controlled area and records are secure, verify your PIN to hear which permitted removal enquiries await review.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Asbestos surveys must be competent; higher-risk asbestos work requires an HSE licence and notification, while all work is governed by the Control of Asbestos Regulations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly confirm that the work is non-licensed?

No. Classification depends on the material, condition, task and current legal requirements reviewed by competent people.

Will it advise the caller how to handle or package the material?

No. Ziverly gives no disturbance, sampling, removal, packaging, transport or disposal instructions.

Can it accept the waste or arrange removal?

No. Evidence, scope, notifications, controls, price, acceptance and attendance remain with your authorised process.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
← Back to Insulation, damp & property resilience