Get in touch

For Licensed asbestos-removal contractors

AI call handling for
Licensed asbestos-removal contractors.

An asbestos-removal enquiry may follow a survey, unexpected damage or a project that cannot continue until higher-risk material is addressed. Ziverly can receive the caller calmly and gather existing professional evidence while your team is inside a controlled process, without identifying material or giving handling advice.

Create your free account Try your own numbers ↓

A familiar moment

The refurbishment paused after a survey identifies licensed work

You are supervising controlled work when a homeowner calls with a survey report relating to insulation board. Ziverly can capture who is calling and their stated authority, property and area concerned, surveyor and report date if volunteered, material and risk wording only as quoted or summarised by the caller without confirmation, whether the area is intact, damaged or already disturbed as a safe observation, current occupancy and whether work has stopped, contractor, landlord, insurer, local authority or other professional involvement, access at a general level without codes, document availability, timing and preferred contact. It does not identify asbestos, interpret or alter a survey, decide whether work is licensed, notifiable or suitable for a method, advise touching, sampling, sealing, cleaning, packaging, transport, disposal, re-entry or continued work, accept waste, quote, book or promise attendance. Suspected release, damaged material, fire, unsafe exposure or immediate danger needs the relevant emergency, dutyholder and competent asbestos route without waiting for routine follow-up.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Callers may be frightened by the report

They need a measured response that gathers evidence without minimising risk or inventing instructions.

Classification belongs with competent people

Material, condition, licensing, notification and method cannot be decided from an introductory call.

Controlled work cannot absorb distractions

A new enquiry can be logged without interrupting supervision, records or protective procedures.

What a better handover can change

Less interruption.
More useful context.

Existing evidence leads the enquiry

Review the survey, stated material, location and professional context before deciding the next controlled step.

Authority and occupancy stay visible

Keep the dutyholder, residents and project participants clear without collecting access codes or unnecessary personal data.

Your secure report request can persist

Add an approved survey-report or contractor-contact request for that known caller without giving handling guidance.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller and stated authority, property and area, surveyor and report context, quoted material wording, safe condition observations, occupancy, paused work, professionals, documents and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved secure survey-report or contractor-contact request so Ziverly can use your latest note without interpreting the evidence or giving handling advice.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current controlled area, records and team are secure, verify your PIN to hear only the asbestos enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Asbestos surveys must be competent; higher-risk asbestos work requires an HSE licence and notification, while all work is governed by the Control of Asbestos Regulations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly tell whether a material is asbestos?

No. Identification and interpretation require competent surveying, sampling and laboratory processes.

Will it explain how to remove, cover or dispose of the material?

No. It gives no disturbance, handling, clean-up, transport or disposal instructions.

Can it decide whether the work needs a licence or notification?

No. Classification, method, notification, price and acceptance remain within your licensed and competent process.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
← Back to Insulation, damp & property resilience