For Dry-rot treatment specialists
A caller worried about dry rot may have seen fungal growth, damaged timber or a phrase in a survey report and already be imagining the worst. Ziverly can capture exactly what they have observed and what documents exist while you continue an inspection or treatment elsewhere without turning concern into a remote diagnosis.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are inspecting a subfloor when a homeowner rings after reading a report that mentions suspected fungal decay. Ziverly can gather the property type, affected area, visible signs in the caller's own words, when they noticed them, any report or previous work, access and whether refurbishment is planned. It does not confirm dry rot, identify the cause, prescribe treatment or comment on structural safety.
Where Ziverly can help
Fungal growth, cracking timber, damp and odour can be described in many ways and need appropriate inspection.
Leaks, ventilation, hidden construction and previous treatment may all be relevant without proving the problem remotely.
A homeowner may ask what must be removed or whether the building is safe before a competent person has assessed it.
What a better handover can change
Receive the location, visible signs and timing without Ziverly labelling the condition.
Keep survey findings, previous work and planned refurbishment visible for your own inspection conversation.
Add an approved survey window, document request or next question for that known homeowner if they call again.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the affected area, visible signs, timing, existing reports, previous work, access and any planned refurbishment before responding.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved inspection window, document request or next question so Ziverly has the latest context if the homeowner returns.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
Use PIN-protected Owner Voice Access to hear which dry-rot enquiries await reports, an inspection decision or response and update their status.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Diagnosis should distinguish moisture sources before treatment; structural, chemical, waste and Building Regulations duties apply according to the remedy.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record what the caller sees or what a report says, while identification requires your appropriate inspection.
No. Ziverly does not prescribe removal, chemicals, repairs or moisture-control work before competent assessment.
No. Structural safety and any urgent precautions belong with suitably competent professionals and the appropriate emergency route where necessary.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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