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For Man-and-van services

AI call handling for
Man-and-van services.

A man-and-van enquiry may be one sofa crossing town, a student room moving home or a small flat with more belongings than expected. Ziverly can gather the journey, items and access while you are driving or carrying elsewhere, without deciding fit, lifting arrangements or a price.

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A familiar moment

The marketplace wardrobe that needs collecting before the seller goes away

You are unloading another job when a buyer calls about collecting a wardrobe from a third-floor flat. Ziverly can capture who is calling and their stated authority, collection and delivery locations, dates and flexibility, item list, quantities and caller-supplied dimensions without validating them, whether items are assembled, packed, fragile, unusually heavy or already damaged as described, stairs, lifts, turns, doors, parking, loading restrictions and access at both ends, seller or receiving contact, help reportedly available, dismantling or reassembly wishes as questions, and preferred contact. It does not decide fit, weight, crew, vehicle, lifting, carrying, dismantling, fixings, protection, parking permission, waste status or acceptance, value items, accept custody, quote, take payment, insure or book the move. Hazardous materials, unsafe stairs, aggressive situations, suspected stolen property or immediate danger needs the appropriate competent, police or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A small move can hide a difficult item

Dimensions, stairs, turns and parking may matter more than the number of belongings.

Two addresses mean two sets of constraints

Collection and delivery each need their own access and contact context.

Driving and carrying should stay phone-free

The next customer can be heard without interrupting safe travel or manual handling.

What a better handover can change

Less interruption.
More useful context.

The full journey is ready

Review both locations, dates and contacts before deciding what questions to ask next.

Items and access stay together

Keep caller-supplied dimensions, stairs and parking visible without deciding fit or method.

Your approved item request can persist

Add an item list or safe photograph request for that known caller without accepting the job.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review caller and authority, both locations, dates, item list, supplied dimensions, condition, stairs, lifts, parking, contacts, requested extra help and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved item-list, safe photograph or non-sensitive access-contact request so Ziverly can use your latest preparation note if the caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the vehicle, load and current customer's property are secure, verify your PIN to hear which small-move enquiries await information or a response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

No trade-specific statutory licence, but operator licensing, road safety, insurance, manual handling and waste-carrier rules may apply according to the service.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say whether an item will fit in the van or through a doorway?

No. Caller-supplied dimensions are unverified; fit, vehicle and handling need your checks.

Will it decide how many people or what lifting equipment are needed?

No. Weight, access, crew, equipment and safe method remain with you.

Can it quote or book the move?

No. Scope, prohibited items, custody, insurance, price, payment and booking stay within your process.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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