For Private housekeepers

AI call handling for
Private housekeepers.

A private-housekeeping enquiry is often about trust, routine and how a home runs, not simply a list of rooms. Ziverly can gather the household's priorities, preferred frequency, pets and practical access context while you are working in another home, without confirming employment terms, vetting or availability.

A familiar moment

The household looking for dependable weekly support

You are preparing one home for the week when another household calls about regular housekeeping. Ziverly can capture the property, rooms and priorities, preferred days and frequency, whether laundry or household organisation is mentioned, pets, occupants, products or equipment discussed and general access arrangements. It does not collect door or alarm codes, negotiate employment terms, confirm vetting, accept the role or promise a start date.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Every household defines the role differently

Cleaning, laundry, changing beds, organising and errands may be discussed together, so assumptions can quickly create mismatched expectations.

Trust cannot be established by a first call

Identity, references, right-to-work checks, employment status and suitability belong in the proper process, not a reception promise.

Working in someone's home deserves attention

It is difficult to hear a new family's routine properly while you are responsible for another household's belongings and privacy.

What a better handover can change

Less interruption.
More useful context.

Priorities are clearer before you speak

Review the household, desired routine, frequency, pets and broad tasks before deciding whether to continue the conversation.

Private access information stays out of reception

Ziverly can note that access needs discussion without collecting codes, PINs or hidden-key details.

An agreed next step can be remembered

Add an approved consultation time, availability update or further question for that known household if they return.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step
  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the household, priorities, frequency, broad tasks, pets, occupants and general access context through your chosen app, email or SMS alerts.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved consultation time, availability update or question so Ziverly can give that known household your latest context.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After verifying your PIN, hear which housekeeping enquiries await a conversation or response and update their status without revealing access secrets.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Employment status, National Minimum Wage, payroll, pensions, right to work, insurance and safe chemical use must be considered.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly confirm that a housekeeper is vetted?

No. It can record that vetting matters to the caller, while checks, references and suitability remain within your own process.

Will it agree duties, pay or employment terms?

No. Ziverly does not negotiate or accept employment, contractor or service terms.

Can it collect an alarm code or key-safe number?

No. Sensitive access information should remain in your secure, authorised arrangements rather than a routine first-call record.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

← Back to Home staffing, childcare & education