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For Private household managers

AI call handling for
Private household managers.

A household-management enquiry may involve coordinating staff, suppliers, maintenance and family schedules across one home or several properties. Ziverly can gather the broad arrangement and priorities while you are resolving another household matter, without issuing instructions, handling money or accepting authority on your behalf.

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A familiar moment

The household preparing for a long overseas stay

You are coordinating contractors and staff rotas for another client when a principal's representative calls about ongoing management during an extended absence. Ziverly can capture who is enquiring and their stated relationship without verifying authority, property locations in broad terms, household size and occupancy pattern, staff roles and supplier categories without personal records, maintenance, security, vehicle, travel, event or guest coordination topics the caller wants to discuss, expected start and duration, communication and accessibility preferences, preferred contact and a suitable response window. It does not verify ownership, employment status or authority, request alarm codes, access instructions, travel itineraries, account details, payment information, staff records or other security secrets, recruit or direct staff, appoint suppliers, make purchases, book travel, authorise access or work, manage budgets, accept an engagement, quote fees or promise availability. Employment, tax, financial, legal, safeguarding, security and emergency decisions remain with authorised people and the appropriate professionals.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Authority cannot be inferred from a title

Representatives, family members and staff may all call, but instructions and access require proper verification.

Household detail can become sensitive quickly

Travel, staffing, security and financial information need disciplined limits from the first conversation.

Live household issues compete for attention

A prospective client can be welcomed without interrupting the contractor, staff or property matter already being handled.

What a better handover can change

Less interruption.
More useful context.

The broad management need is visible

Review properties, priorities, staffing and supplier context before deciding whether the engagement fits.

Security and financial secrets stay protected

Your approved wording can keep codes, itineraries, payments, records and instructions within secure channels.

Your authority question can persist

Add an approved representative, scope or secure-contact question for that known household's next call.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who is enquiring, the broad household arrangement, properties, staff and supplier categories, priorities and preferred contact without security or financial secrets.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved representative, scope or secure-contact question so Ziverly can use your latest note without seeking private household information.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current household matter and confidential information are secure, verify your PIN to hear only the management enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Usually a household employment relationship; payroll, pensions, working time, confidentiality, driving and staff-management duties may apply.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly instruct household staff or suppliers?

No. It records introductory context; authority, instructions and appointments remain with verified people and you.

Will it collect access codes, travel plans or payment details?

No. Initial call handling should never request security secrets, private itineraries or financial information.

Can it accept an engagement or promise availability?

No. Scope, identity, authority, employment arrangements, fees and acceptance remain within your secure process.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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