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For Private domestic staffing agencies

AI call handling for
Private domestic staffing agencies.

A household looking for a housekeeper, chef, chauffeur or wider domestic team often begins with a confidential conversation about how the home works. Ziverly can gather the role, location and working pattern while your consultants are interviewing or speaking with another family, without promising a candidate or making claims about vetting.

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A familiar moment

The household beginning a search for a long-term housekeeper

Your consultant is in a candidate interview when a prospective client calls about a live-out role across a family home. Ziverly can record the caller's authority, role sought, household location, broad working pattern, anticipated start, accommodation or travel context where relevant, other staff, pets, essential duties in broad terms and preferred confidential contact. It does not request unnecessary information about children or household security, match or recommend a candidate, confirm availability, describe checks as complete, advise on employment status, payroll, immigration, right to work or safeguarding, accept an instruction, quote or promise placement. Urgent safeguarding concerns must use the appropriate specialist or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The brief is personal and commercially important

A family may need discretion while still giving enough role and schedule context for a sensible first discussion.

Vetting language must be exact

Checks, references, eligibility and employment responsibilities cannot be assumed or overstated during an introductory call.

Candidate conversations need full attention

New client enquiries can be captured without interrupting an interview, reference discussion or confidential household meeting.

What a better handover can change

Less interruption.
More useful context.

A clearer staffing brief

Review the role, location, working pattern, start context, duties and authorised contact before assigning a consultant.

Confidentiality begins at first contact

Your approved intake can avoid access codes, detailed itineraries and unnecessary information about children or family routines.

The next brief question is available

Add the approved working-pattern, accommodation or role-priority question for that known household's next call.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    See the authorised contact, role, location, working pattern, broad duties and timing in a permission-aware App summary or enabled alert.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved schedule, accommodation or role-priority question so Ziverly can use it when that household calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After candidate and client information is secure, verify your PIN to hear which staffing enquiries await consultant review within your permissions.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Employment-agency law, data protection, right-to-work and accurate vetting claims apply; payroll responsibility depends on the engagement model.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly confirm that a suitable candidate is available?

No. It gathers the initial brief; candidate selection, interviews, checks, availability and offers remain with your agency and client.

Will it make vetting or right-to-work claims?

No. Checks and employment responsibilities must be described only after your authorised process has been completed.

Does it collect household security information?

No. The introductory enquiry should not include alarm codes, key details, travel itineraries or other unnecessary security information.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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