For busy Private chefs

Call handling for Private chefs, without losing focus on the job.

A private-chef enquiry combines the occasion, the household's kitchen and the guests' preferences in one conversation. Ziverly can gather the shape of the event while you are cooking for another client, without confirming a menu, allergen suitability or availability.

See what could help Try your own numbers

A familiar moment

The anniversary dinner being planned at home

You are plating another dinner when a caller asks about an anniversary meal for eight at home. Ziverly can capture date and broad timing, location, guest numbers, occasion and desired style, kitchen and dining arrangements as described, courses or service level being considered, preferences, dislikes and dietary or allergen information the caller chooses to raise, children or other practical needs, parking, access and whether drinks, serving staff, tableware or clearing are being explored. It does not design or confirm a menu, assess whether food is safe for an allergy or medical diet, advise on nutrition, guarantee an allergen-free environment, promise ingredients, staff, alcohol service, availability, price or booking, take payment or accept the event. A serious allergic reaction or other medical emergency requires the appropriate emergency route.

The useful handover

Enough context to respond properly.

The aim is to welcome the caller, gather the details you decide matter and keep the same enquiry easy to follow until the work is resolved.

  • Who is calling and how to reach them.
  • What they need help with and where.
  • What should happen next, without inventing a response time.

Where the pressure tends to gather

Make space for the work without leaving the caller in the dark.

Think about the calls that interrupt you most often. Ziverly can follow the questions and boundaries you choose, then leave the details ready for your judgement.

The experience is more than a menu

Kitchen space, service style, guest numbers and timing all influence what can be offered.

Dietary details need careful handling

Preferences, intolerances, allergies and medical diets must not be casually treated as interchangeable.

Service should not be interrupted

Guests in front of you deserve attention while a future host still receives a polished welcome.

What a better handover can change

Less interruption now, a clearer thread afterwards.

The occasion arrives clearly

Review the date, guests, setting and desired style before deciding whether to explore it further.

Caller-raised dietary information stays visible

Keep stated needs attached to the enquiry without promising suitability or a particular menu.

Your approved consultation can persist

Add a menu-discussion window or kitchen-information request for that known host without accepting the event.

Hope, The Encourager
Available in Ziverly

Hope, The Encourager

For someone looking for private dining service, a warm acknowledgement can reassure them that their enquiry has been heard, even when you cannot answer immediately.

Before, during and after the call

From first ring to finished follow-up.

Ziverly can do more than take a message. You stay in control of when it answers, how you hear about each call and what context is available if the customer rings again.

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the date, location, guests, occasion, desired style, kitchen and dining context, service ideas, caller-raised dietary information, practical needs, access and extras being explored.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved menu-discussion window or kitchen-information request so Ziverly can use your latest hosting note if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    When service has finished and you have privacy, verify your PIN to hear which private-dining enquiries await a consultation decision or response.

Use your own numbers

What might unanswered calls represent for your business?

If an average private dining occasion is worth around £900 to your business, even one suitable enquiry can be worth understanding properly. Replace that example with your own figures below.

The result is an illustration based only on what you enter. It is not a forecast, a promise that Ziverly will recover the work or a reason to accept an unsuitable job.

Enquiries represented by your figures 0 Monthly work value represented £0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

Useful boundaries for call handling

Let Ziverly gather details without overstepping your expertise.

Food-business registration, hygiene, allergen information and local-authority rules may apply even when cooking in clients' homes.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

What would you want to know before starting?

Use these answers to decide where Ziverly could help and where the conversation should always return to you.

Can Ziverly create or confirm the menu?

No. Menus, ingredients, service and pricing remain part of your direct consultation.

Will it say whether you can cater for an allergy?

No. Allergen risk and suitability require your own careful assessment and communication.

Can it take a deposit or book the date?

No. Availability, terms, payment and acceptance stay completely within your business.

Try the smallest useful version

Begin with the calls that interrupt your working day most often.

Choose what Ziverly should know, what it should never promise and which details make a follow-up genuinely useful. Creating an account is free, so you can look around before deciding when you want Ziverly to handle a call.

No monthly or annual plan is required and there is no fixed-term commitment. Add pay-as-you-go credit only when you are ready to use it.

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