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For Nanny placement agencies

AI call handling for
Nanny placement agencies.

A family looking for a nanny may be planning well ahead or trying to resolve a change in care arrangements quickly. Ziverly can gather the broad role, location and working pattern while your team is interviewing or supporting another placement, without promising a candidate or making claims about checks.

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A familiar moment

The family whose return-to-work date is approaching

You are in a candidate interview when a parent calls about finding a nanny before returning to work. Ziverly can capture who is enquiring, location, desired start and expected duration, live-in, live-out, temporary, permanent, full-time, part-time or shared arrangement as caller-described preferences, broad days and hours, number and age bands of children without names or unnecessary personal detail, routine travel, driving, pets, languages, additional household duties or accessibility requirements only at an introductory level, whether payroll or employment support may be discussed, preferred contact and suitable callback times. It does not assess the family or candidate, collect detailed information about children, request identity documents, references, DBS information, right-to-work evidence, financial details, access codes or safeguarding disclosures, promise vetting, suitability, availability, introduction, interview, employment terms, fee, start date or placement, give employment, tax, immigration, safeguarding or legal advice, or accept an instruction. An immediate safeguarding concern must use the appropriate safeguarding, police or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A role is more than a weekly timetable

Household routine, duties, travel, continuity and employment arrangements all need careful later discussion.

Checks must never be assumed

Families need clear information about who verifies identity, references, right to work and safeguarding evidence.

Interviews deserve full attention

A new family can be welcomed without interrupting the candidate or placement currently in front of your team.

What a better handover can change

Less interruption.
More useful context.

The broad role arrives organised

Review location, start, working pattern, household context and contact preferences before discussing the agency process.

Sensitive information stays out of intake

Your approved wording can limit the first call to necessary context and keep checks within secure procedures.

Your preparation question can persist

Add an approved timetable, duties or process question for that known family without collecting unnecessary child data.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review location, desired start, working pattern, broad household context and preferred contact without unnecessary information about children.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved timetable, duties or process question so Ziverly can use your latest preparation note if the family calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current interview and candidate information are secure, verify your PIN to hear only the placement enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Employment-agency, data, right-to-work and safeguarding duties apply; agencies should state who performs DBS and reference checks.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say that a particular nanny is suitable or available?

No. Candidate checks, matching, interviews, availability and selection remain with your agency and the family.

Will it promise that DBS, references or right-to-work checks are complete?

No. It makes no vetting claim; evidence and responsibility must be explained through your secure process.

Can it agree fees, employment terms or a placement?

No. Instructions, contracts, payroll, fees, introductions and employment decisions remain with authorised people.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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