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For Maternity nurses and newborn-care specialists

AI call handling for
Maternity nurses and newborn-care specialists.

Parents exploring newborn support may be planning ahead or trying to understand what practical help could fit their household. Ziverly can welcome the enquiry while you are caring for another family, without giving clinical, feeding or infant-health advice or implying that an arrangement is available.

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A familiar moment

The parents planning support for the first weeks at home

You are supporting a family privately when expectant parents call about overnight newborn care after the birth. Ziverly can capture who is enquiring, expected or actual arrival timing, baby's age in broad terms, dates and pattern of support being explored, whether live-in, overnight or daytime help is sought, household members, siblings, pets, sleeping and working spaces, communication needs, current midwifery, health-visiting or paediatric support mentioned and preferred contact. It does not request detailed medical histories, assess a parent or baby, provide feeding, sleep, medicines, infant-health or mental-health advice, interpret professional guidance, present a non-clinical role as nursing care, confirm qualifications, checks, suitability, availability, fees or a placement, or accept work. Concerns about a parent or baby's health, feeding, breathing, responsiveness, safety or immediate welfare require the appropriate maternity, paediatric, NHS or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Families may use role titles differently

The support expected must be understood without implying clinical nursing or responsibilities that are not offered.

Household routines are personal

Dates, space, siblings and communication needs matter, but the first call should remain proportionate.

Care work requires presence

A newborn and family in your care deserve undivided attention while another enquiry receives a calm welcome.

What a better handover can change

Less interruption.
More useful context.

The requested support pattern is clearer

Review dates, day or night expectations and household context before deciding the next conversation.

Existing professional support remains visible

Keep maternity and health-team involvement in view without interpreting or replacing it.

Your approved introduction can carry forward

Add a conversation window or secure-information route for that known family without confirming a placement.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who is enquiring, expected or actual timing, broad baby age, dates, day or night pattern, household members, spaces, communication needs, existing professional support and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved conversation window or secure-information route so Ziverly can use your latest non-clinical note if that known family returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing the current family's care privately, verify your PIN to hear only the newborn-support enquiries you are allowed to access and update their status.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

This domestic role is not automatically a registered nurse; providers must not undertake reserved clinical work or misrepresent qualifications. Safeguarding and employment duties apply.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly give feeding, sleep or newborn-health advice?

No. Clinical and infant-health questions need the family's established professionals or urgent NHS route as appropriate.

Will it confirm qualifications, checks or suitability?

No. Credentials, safeguarding, role scope and household fit remain within your own careful process.

Can it reserve dates or confirm an overnight arrangement?

No. Ziverly gathers the initial enquiry; only you can confirm availability and terms.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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