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For Household personal assistants

AI call handling for
Household personal assistants.

A household may seek practical help coordinating appointments, paperwork, suppliers or everyday tasks when several responsibilities are competing for attention. Ziverly can gather the broad request and authority context while you are supporting another client, without spending money, making arrangements or collecting account secrets.

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A familiar moment

The household needing help bringing several tasks together

You are accompanying a client to an appointment when a prospective customer calls about help organising household paperwork, service appointments and a forthcoming family visit. Ziverly can record who is enquiring, their stated authority, the broad task categories, location, household members only where relevant and proportionate, existing suppliers, desired frequency, timing, access considerations and preferred response. It does not make purchases or bookings, contact suppliers, handle cash or accounts, request passwords, PINs, payment details, identity-document numbers or security codes, give legal, financial, care or employment advice, accept the work, quote or promise availability. Immediate welfare, safeguarding, financial-abuse or security concerns need the appropriate specialist or emergency route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

Small tasks can involve significant trust

Authority, privacy, money and access need careful boundaries before any practical support begins.

The broad brief matters more than secrets

An introductory call can establish priorities without collecting credentials, payment information or sensitive documents.

Existing client support should not be interrupted

New enquiries can be acknowledged while you remain present with the person or task already entrusted to you.

What a better handover can change

Less interruption.
More useful context.

The household priorities are clear

Review broad tasks, authority, location, suppliers, desired routine and access context before deciding the next step.

Sensitive boundaries are built in

Your approved wording can keep money, purchases, bookings, credentials and advice outside introductory handling.

A practical clarification can persist

Add the approved task, authority or supplier question so Ziverly can use it when the known caller returns.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the caller's authority, broad tasks, location, suppliers, requested routine and access context in the App or configured alerts.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add the approved task, authority or supplier question so Ziverly can use it without requesting account or payment secrets.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current client's information and belongings are secure, verify your PIN to hear which permitted household-support enquiries remain open.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Employment status, payroll, confidentiality, data protection and financial authority should be defined carefully.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly make a booking or purchase for the caller?

No. It records the broad request only; transactions and arrangements remain with authorised people after checks.

Will it ask for passwords or payment information?

No. Account credentials, security codes, banking and payment secrets must never be collected during the enquiry.

Can it accept the household as a client?

No. Authority, scope, conflicts, availability, terms and acceptance remain with your service.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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