Get in touch

For Birth doulas

AI call handling for
Birth doulas.

Someone contacting a birth doula may be exploring support for the first time, changing plans late in pregnancy or trying to understand how a non-clinical role fits alongside maternity care. Ziverly can welcome that conversation gently while you are with another family, without offering clinical guidance or judging birth plans.

Create your free account Try your own numbers ↓

A familiar moment

The expectant parent wondering whether a doula could fit around their maternity team

You are supporting another client when an expectant parent calls about preparation and continuous support. Ziverly can capture who is enquiring, pregnancy stage as volunteered, broad location, expected birth setting as caller-reported context, existing midwife, consultant or maternity-unit involvement, the kind of practical or emotional support they hope to discuss, partner or family involvement, communication, accessibility and meeting preferences, broad timing and preferred contact. It does not provide maternity, feeding, medicines, mental-health or birth advice, assess symptoms, labour, risk, consent, capacity, safeguarding, home-birth suitability or urgency, replace a midwife or doctor, quote, book or promise availability. Reduced movements, bleeding, severe pain, breathing difficulty, signs of labour, acute mental-health concern or another urgent maternity issue needs the caller's maternity unit, NHS 111, 999 or approved clinical route immediately.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The role may be unfamiliar

Callers often need a calm explanation of your non-clinical support before deciding whether to talk further.

Every family's support circle is different

Partners, relatives and maternity professionals may all be involved without sharing the same expectations.

Support in progress should stay undisturbed

A new family can be heard without drawing you away from the person relying on you now.

What a better handover can change

Less interruption.
More useful context.

The hoped-for support is understood

Review what the caller wants to discuss without asking for unnecessary clinical or personal detail.

Maternity involvement remains visible

Keep the existing professional context alongside the enquiry without interpreting it.

Your approved introductory question can persist

Add a meeting-preference or broad support-priority question for that known caller before they return.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who enquired, pregnancy stage volunteered, broad location, caller-described setting, existing maternity involvement, support they hope to discuss, family context and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved meeting-preference or broad support-priority question so Ziverly can use your latest note without seeking clinical detail.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After the current family's time and confidential information are protected, verify your PIN to hear only the doula enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Doula is not a statutorily regulated clinical profession; the role must remain non-clinical and work alongside registered maternity professionals.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly give pregnancy or birth advice?

No. It gathers introductory information and directs urgent concerns to appropriate maternity or emergency care.

Will it say whether a home birth or particular plan is suitable?

No. Clinical suitability and birth planning remain with the pregnant person and registered maternity professionals.

Can it confirm that the doula is available?

No. Fit, scope, meetings, fees, terms and availability remain with you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
← Back to Home staffing, childcare & education