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For Security-lighting installers

AI call handling for
Security-lighting installers.

A security-lighting enquiry usually begins with the areas a customer wants to see and how they use the property after dark. Ziverly can gather the layout, intended outcome and existing installation context while you are working at height or testing elsewhere, without designing the system or promising a security result.

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A familiar moment

The dark side entrance the homeowner wants to understand better

You are positioning fittings at another property when a homeowner calls about lighting around a side passage and detached garage. Ziverly can record the property areas, access points, present lighting, supply mentioned, desired controls, neighbouring considerations, pets, access, height and preferred timing. It does not specify fittings or positions, advise electrical work, confirm the supply is suitable, assess compliance or guarantee deterrence and security.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The desired outcome is not a finished design

Visibility, convenience and reassurance need translating into a suitable installation after a proper site discussion.

Light can affect more than one household

Position, brightness, sensors and neighbouring properties need consideration beyond what a caller can settle by phone.

Height and electrical work need focus

Installing and testing outside is not the right time to stop for a long enquiry or make remote assumptions.

What a better handover can change

Less interruption.
More useful context.

The areas and purpose are ready

See what the customer wants illuminated, how the property is used and what already exists before speaking about options.

Site questions are kept in one place

Retain access, height, controls, neighbouring context and timing with the enquiry for your own assessment.

Your approved proposal step can carry forward

Add a visit window, information request or agreed price for that known caller without turning it into a security guarantee.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the areas, access points, existing lighting and supply mentioned, desired controls, neighbours, pets, height and timing in an organised call record.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved visit window, information request or agreed price so Ziverly can use it for that known homeowner.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After verifying your PIN, hear which lighting enquiries await a site discussion, quotation response or visit and update their status or priority.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Electrical safety and Building Regulations requirements apply; notifiable domestic work should use building control or a registered competent-person route where available.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly design the security-lighting layout?

No. It gathers the customer's aims and property context, while design and fitting choices remain with a competent installer.

Will it confirm the existing electrical supply is suitable?

No. Supply, installation condition and compliance require your professional assessment.

Can it promise that lighting will prevent crime?

No. Ziverly does not make security guarantees; it supports the enquiry for the service you provide.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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