For Patio installers
A patio enquiry usually begins with how a household wants to use the garden: somewhere to eat, a safer route to the door or a tired area ready for change. Ziverly can capture that intention and the visible site context while you continue laying, cutting or setting out another project.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are working on levels at one property when another homeowner calls about replacing a small decked area with paving. Ziverly can gather the approximate area, present surface, intended use, material preferences, route through the property, parking, visible slopes or drainage concerns and hoped-for timing. It does not assess the ground, design drainage, confirm feasibility or advise on permissions.
Where Ziverly can help
Preparation, levels, edges, drainage, access and waste can matter as much as the paving the customer sees.
A caller can explain the garden, but ground condition and practical design choices still need your own assessment.
Levels, machinery and materials make an incoming sales call an unhelpful interruption.
What a better handover can change
See what the household wants from the space alongside its approximate size, present surface and preferred finish.
Keep routes, parking, slopes and caller-observed drainage concerns ready for your site conversation.
Add an approved visit window, material question or quotation update for that known homeowner if they ring again.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the approximate area, present surface, intended use, material preferences, property access and any visible slope or drainage concerns.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved visit window, material question or quotation update so Ziverly can give that homeowner your latest context.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
After PIN verification, hear which patio enquiries await photographs, a site discussion, quotation or response and update their status.
With Owner Voice Access enabled in the Ziverly App, you can ask by phone for current conditions locally and a short forecast for your configured area as planning context. Ground, installation and safety decisions remain with you and other competent people.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Building Regulations and, for some projects, planning permission apply; requirements and self-certification arrangements differ across the UK nations.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can gather the current surface and intended use, while preparation and specification depend on your site assessment.
No. Ziverly can record visible slopes or concerns the caller mentions but does not design drainage or confirm suitability.
No. It can note the proposal, while any applicable requirements need to be checked through the appropriate process.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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