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For Decking installers

AI call handling for
Decking installers.

A decking enquiry often starts with an area and a preferred look, but levels, access, drainage and intended use shape the real conversation. Ziverly can gather the garden and project context while you are building elsewhere, without assessing the ground, structure or permissions.

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A familiar moment

The sloping garden that needs a usable seating area

You are fixing boards on another project when a homeowner calls about decking outside rear doors. Ziverly can capture the property and garden, area and shape as described, existing patio, soil or old deck, caller-supplied dimensions and levels, height changes, doors, drains, boundaries, trees and planting, material and finish preferences, intended seating, access, parking, photographs, children or pets mentioned, other landscaping, decision-makers and timing. It does not validate dimensions, assess soil, foundations, retaining needs, drainage, damp, structure or load, calculate materials, design steps, rails or balustrades, interpret planning or Building Regulations, promise slip resistance, longevity or finish, quote or accept the installation.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The ground sets more than the footprint

Levels, drainage, retained soil and access can matter before boards and finishes are discussed.

Use changes the design questions

Dining, play, doors, steps and changes in height can introduce different structural and safety considerations.

Cutting and fixing deserve full attention

A new caller still needs a helpful first conversation while you work safely with tools and materials.

What a better handover can change

Less interruption.
More useful context.

The garden and intended use arrive together

Review the area, level changes, doors, drainage observations and household goals before you respond.

Material ideas remain preferences

Keep timber, composite and finish choices visible without presenting them as suitable or available.

Your approved survey step can carry on

Add a photograph request, site-visit window or access question for that known homeowner without implying a design.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the garden, proposed area, existing surface, caller-supplied levels and dimensions, doors, drains, boundaries, trees, intended use, material preferences, access, photographs and timing.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved photograph request, site-visit window or access question so Ziverly can use your latest preparation note if that known homeowner returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once tools and materials are secure, verify your PIN to hear which decking enquiries await images, a survey decision or response and update their status.

    With Owner Voice Access enabled in the Ziverly App, you can ask by phone for current conditions locally and a short forecast for your configured area as planning context. Ground, access, materials and safe-working decisions remain entirely with you and other competent people.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Building Regulations and, for some projects, planning permission apply; requirements and self-certification arrangements differ across the UK nations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly calculate the deck or choose the substructure?

No. Ground, support, loads, levels and materials require proper design and site assessment.

Will it confirm whether planning permission or Building Regulations apply?

No. Requirements depend on height, location, property and proposal and must be checked appropriately.

Can it promise a surface will be slip-resistant or maintenance-free?

No. Performance, care and lifespan depend on the selected system, installation and conditions.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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