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For Arboricultural surveyors

AI call handling for
Arboricultural surveyors.

A tree-survey enquiry may follow a property purchase, proposed building work, visible change or a request from a planning professional. Ziverly can organise the purpose, location and safe observations while you are inspecting another site, without declaring a tree safe or prescribing work by telephone.

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A familiar moment

The extension drawings that now need tree information

You are recording observations in another garden when a homeowner calls because their designer has asked for an arboricultural survey. Ziverly can capture the property, survey purpose and project stage, approximate tree locations and quantities supplied without validation, species only if already known, safe ground-level observations, recent changes or damage, nearby buildings, boundaries and access, existing tree reports, planning documents, preservation-order or conservation context if known, professionals involved, timing and preferred contact. It does not identify species from a description, assess condition, risk, roots, subsidence or development impact, confirm whether a tree is safe, interpret protections or planning requirements, prescribe pruning, removal or mitigation, quote, accept an instruction or promise attendance. A fallen, hanging or imminently dangerous tree, contact with power lines or immediate risk needs the appropriate emergency, network or competent route rather than routine follow-up.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The purpose shapes the survey

Development, safety, mortgage and management enquiries can require different evidence and professional scope.

Ground-level descriptions have limits

Caller observations help preparation but cannot establish species, condition, risk or root influence.

Field notes deserve concentration

The next property can be welcomed without distracting you from the tree and site currently under inspection.

What a better handover can change

Less interruption.
More useful context.

Survey purpose is clear before contact

Review the project stage, tree context, existing documents and professionals involved before deciding scope.

Legal context is captured, not interpreted

Keep caller-supplied preservation and conservation information visible without presenting it as permission advice.

Your document request can persist

Add an approved site plan, planning reference or safe photograph request for that known property.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review survey purpose, project stage, tree locations, safe observations, existing reports, planning context, access and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved site-plan, planning-reference or safe ground-level photograph request so Ziverly can use it if the homeowner calls again.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    Once the current inspection and field records are secure, verify your PIN to hear which tree-survey enquiries await documents, scoping or a response.

    With Owner Voice Access enabled in the Ziverly App, you can ask by phone for current conditions locally and a short forecast for your configured area as planning context. Site access, tree condition, inspection methods, safety and whether fieldwork proceeds remain entirely with you and other competent people.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Check tree preservation orders, conservation-area notification, wildlife protections and permissions before work; chainsaw and climbing competence is safety-critical.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly tell a caller whether a tree is dangerous?

No. It records safe observations, but condition and risk require competent arboricultural assessment.

Will it interpret a tree preservation order or planning requirement?

No. It can note known documents; legal and planning requirements must be confirmed through the appropriate professional and authority.

Can it recommend pruning or removal?

No. Survey scope, findings, management recommendations, permissions, price and appointment remain with you.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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