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For Backup-generator installers

AI call handling for
Backup-generator installers.

A backup-generator enquiry usually starts with what a household most wants to keep running during an interruption. Ziverly can gather the property, desired backup areas, existing supply and project stage while you are installing or commissioning elsewhere, without specifying equipment or calculating the electrical load.

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A familiar moment

The rural home looking for a more considered backup plan

You are testing a changeover arrangement when a homeowner calls after another power cut. Ziverly can capture the property and occupancy, circuits or equipment the caller hopes to support, existing supply and generation mentioned, fuel preferences, available external space, noise or neighbour considerations, previous electrical information, access and timing. It does not size a generator, design changeover gear, assess the installation, advise connection or use, promise uninterrupted power or interpret Building Regulations.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A wish list is not an electrical design

Heating, refrigeration, pumps, medical equipment and household circuits require proper assessment before any backup arrangement is specified.

Fuel, exhaust and siting all matter

Space, ventilation, noise, storage and access need competent consideration rather than a quick telephone assumption.

Commissioning work deserves full attention

Testing supplies and controls is not the moment to divide focus with a detailed new project call.

What a better handover can change

Less interruption.
More useful context.

The household's priorities are ready

Review what the customer hopes to support, the property context and existing information before your professional discussion.

Siting questions stay connected

Keep fuel, space, neighbours, access and project timing with the same organised enquiry.

Your approved assessment request can persist

Add a site-visit discussion, document request or callback window for that known homeowner without implying a design.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the property, occupancy, desired backup areas, existing supply, fuel and space considerations, electrical information, access and timing through configured alerts.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved assessment time, document request or further question so Ziverly can use your latest note if that known homeowner returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After verifying your PIN, hear which generator enquiries await load information, a site discussion or response and update their status or priority.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Electrical safety and Building Regulations requirements apply; notifiable domestic work should use building control or a registered competent-person route where available.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly calculate what size generator the home needs?

No. It gathers the customer's priorities, while load assessment and equipment specification remain with a competent designer and installer.

Will it advise how to connect or operate a generator?

No. Ziverly does not provide electrical, fuel or operating instructions.

Can it guarantee the household will not lose power?

No. It does not promise continuity, performance or suitability; those matters depend on the designed system and operating conditions.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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