For External-door installers
A new external door may be about warmth, appearance, easier access or replacing something that no longer closes as it should. Ziverly can capture what the homeowner wants to change while you are measuring another opening, fitting hardware or completing a careful handover.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are fitting a door at one property when a homeowner rings about replacing a draughty front entrance. Ziverly can gather which entrance is involved, the existing door and frame as the caller describes them, property type, intended use, preferred appearance, access considerations and timing. It does not take installation measurements, choose a product or promise security, compliance or suitability.
Where Ziverly can help
Appearance, damage, draughts, access and security concerns can lead to different product and survey conversations.
Opening size, frame condition, thresholds, surrounding construction and hardware need proper inspection and measurement.
Alignment, fixings, glazing and locking hardware deserve focus when another homeowner calls.
What a better handover can change
Receive why they want a change, which entrance is affected and the practical or appearance preferences they have mentioned.
Keep property, frame, threshold and access notes in one organised enquiry for your own review.
Add a survey window, quotation position or product question for that known caller if they ring before you can respond personally.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the entrance, existing door and frame description, property, intended use, preferences, access and timing before responding.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved survey window, quotation update or product question so Ziverly has the latest context for that homeowner.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
After verifying your PIN, hear which external-door enquiries await a survey, quotation or response and update their status or priority.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Replacement windows and external doors may be notifiable; FENSA, CERTASS or another authorised self-certification scheme can certify eligible work in England and Wales.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can record dimensions the homeowner volunteers, but installation measurements and suitability remain part of your survey.
No. Ziverly can capture the customer's priorities without making security, product or compliance claims.
Only a specific update that you have approved for that caller can be repeated. Ziverly does not invent availability, quotations or lead times.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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