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For Independent midwives providing home visits

AI call handling for
Independent midwives providing home visits.

A family considering independent midwifery may be looking for continuity, antenatal support, postnatal care or information about a planned birth. Ziverly can welcome that first enquiry calmly while you are with another family, without attempting clinical triage or suggesting that any care arrangement is suitable or available.

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A familiar moment

The expectant parent exploring continuity of care

You are carrying out a home visit when an expectant parent calls to understand what support may be available. Ziverly can capture who is enquiring, broad stage of pregnancy, general area, expected timing, whether the question concerns antenatal, birth or postnatal support, current maternity team or planned place of care, communication and accessibility needs, other family members involved and preferred contact. It does not request detailed clinical history during an introductory call, assess symptoms, pregnancy risk, home-birth suitability, capacity or consent, give maternity, medicines, feeding or infant-health advice, interpret notes or test results, replace the caller's NHS or existing maternity team, confirm availability, fees, care, attendance or transfer arrangements, or accept a client. Urgent symptoms, concern about a parent or baby, labour advice or immediate danger must go directly to the caller's maternity unit, NHS urgent-care route or emergency services as appropriate.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The first call may carry important emotions

Families can be hopeful, uncertain or worried before the practical scope of an enquiry is clear.

Clinical context needs the right setting

Health history and suitability cannot be assessed safely through routine reception questions.

The family in front of you needs privacy

A new caller still deserves a caring welcome without interrupting another person's appointment.

What a better handover can change

Less interruption.
More useful context.

The type of support is clear

Review whether the caller is exploring antenatal, birth or postnatal care and where they are in that journey.

Current care remains visible

Keep the existing maternity team and intended place of care in view without implying that arrangements have changed.

Your approved conversation step can continue

Add an introductory-call window or secure-information route for that known caller without providing clinical guidance.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who is enquiring, broad pregnancy stage, general area, expected timing, support being explored, current maternity arrangements, communication needs, family involvement and preferred contact.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved introductory-call window or secure-information route so Ziverly can use your latest non-clinical note if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing the current visit privately, verify your PIN to hear only the independent-midwifery enquiries you are allowed to access and update their status or priority.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Midwives must be NMC-registered; provider registration, professional indemnity, medicines, emergency transfer and maternity-service arrangements require careful compliance.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly advise whether a home birth is suitable?

No. Suitability and clinical planning require assessment by appropriately registered maternity professionals.

Will it answer questions about symptoms, labour or a baby's health?

No. Urgent or clinical concerns must go to the caller's maternity team, NHS service or emergency route as appropriate.

Can it confirm care, attendance or availability?

No. Ziverly gathers the initial enquiry; only you can assess scope, availability and any care arrangement.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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